Massachusetts Behavioral Health Practice Manager
Job Description
Job DescriptionSalary:
Now Hiring: Practice Manager (Kingston, MA Hybrid On-Site)
Were Clarity Psychological Testingan independently owned, clinician-driven psychology and assessment practice making real impact in real people's lives. We're looking for a hands-on, high-accountability Practice Manager who lives near Kingston, MA, and can work on-site 23 days a week while also handling remote operations when needed. If you thrive on ownership, care about outcomes, and want to build something that matterswe want to meet you.
Location Requirements
- Must live within commuting distance of Kingston, Massachusetts
- Must be available on-site 23 days/week in Kingston or the surrounding South Shore
- Remaining days may be remote/flexible once trained
The Role
Youll be the nerve center of our operationsensuring we stay lean, compliant, connected, and profitable. This is a hybrid leadership + execution role that combines patient operations, team management, and business systems optimization.
Responsibilities Snapshot
Operations & Leadership
- Own day-to-day management of our Kingston-based practice and regional operations
- Track weekly metrics and hold staff accountable to KPIs
- Take full ownership of scheduling, workflow coordination, and practice flow
- Lead weekly stand-ups, resolve issues early, and keep communication crisp
Revenue, Compliance & Quality
- Oversee billing coordination, collections, and revenue trends (RCM experience ideal)
- Ensure all operations meet APA, HIPAA, DOE, and payer standards
- Track and improve patient throughput, referral conversion, and retention
Staff & Culture
- Manage and coach front office and clinical support staff
- Oversee hiring, onboarding, and training for new team members
- Create a collaborative, high-trust environment with clear expectations
- Address and resolve staff performance issues proactively and respectfully
Community Engagement
- Build relationships with local providers, schools, and referral sources
- Represent our mission and brand to external partners and patients alike
Qualifications
- 25+ years of management or supervisory experience (healthcare or education preferred)
- Strong command of Google Workspace, EHR systems, project tools (e.g., Asana), and billing systems
- Demonstrated P&L ownership, financial acumen, and team leadership
- Comfortable toggling between big-picture strategy and boots-on-the-ground tasks
- Prior experience in behavioral health, psychological testing, or educational services preferred
What Were Looking For
- Someone local, reliable, and present in the clinic when needed
- A problem-solver who says let me fix that not thats not my job
- A system-builder who hates inefficiency and lives for clarity
- A leader who sees every dollar as if it came from their own pocket
- A human being who leads with warmth, humor, and accountability
Compensation & Benefits
Starting Pay:
- $31.25/hr during the 90-day trial period
- Opportunity to transition to $65,000$75,000/year salaried role with raises and bonuses
Estimated Total Comp: $95,000+, taking benefits package into account:
- 401(k) with match
- Health Insurance (employer contribution)
- PTO + Paid Holidays
- Remote flexibility + autonomy
- Bonus opportunities based on leadership and performance
- Real influence in a high-growth, high-integrity company
Trial Period Lets Make Sure Were a Match
- 90-day working interview to assess fit and performance
- Youll be paid hourly during this time
- Benefits begin after a successful transition to salaried role
- We take hiring seriouslyand we want it to work for both of us
Where This Can Go
If you're an operator with vision and backbone, this role has a path toward Director-level leadership and the opportunity to shape a clinician-led model that fights back against burnout and bureaucracy.
Apply here: https://form.jotform.com/251072695421152
Questions? Email us at Support@ClarityPsychologicalTesting.com