Care Coordinator - Full-time
Job Description
Job Description
Be the Heartbeat of Silver Lining Home Healthcare!
Silver Lining Home Healthcare a Care Advantage Inc company, isn't just another workplace-we're a Top Workplace award winner and proudly voted Best in Home Care. We're the largest privately-owned home care company in the mid-Atlantic, and we're growing fast. That means more opportunities, more impact, and more ways to change lives.
We're on the hunt for a high-energy Care Coordinator to join our Dover DE team. If you thrive in a fast-paced environment, love solving puzzles, and want a career where compassion meets strategy, this is your chance to shine.
What You'll Get:
- Competitive pay that values your talent
- 17 days of paid vacation + 10 paid holidays
- A true work-life balance career
- A team that feels like family, with room to grow
What You'll Do
- Be the Matchmaker: Thoughtfully pair caregivers with clients by considering health needs, personality fit, skill level, and preferences. You'll ensure every client feels supported and every caregiver feels valued.
- Keep Relationships Strong: Act as the go-to liaison between clients, families, and field staff. You'll build trust, smooth over challenges, and make sure communication flows seamlessly.
- Own the Schedule: Maintain accurate, up-to-date schedules in our system. You'll juggle multiple moving parts, anticipate conflicts, and keep everything running like clockwork.
- Think Fast, Act Smart: When emergencies or last-minute changes arise, you'll pivot quickly-finding solutions that keep clients cared for and caregivers supported.
- Drive Performance: Monitor field staff activity, track attendance and reliability, and provide feedback. You'll help ensure accountability while celebrating great work.
- Solve the Daily Puzzle: Scheduling is like a giant jigsaw-different shifts, different needs, different people. You'll creatively piece it together with calm focus and a client-first mindset.
- Fuel the Team Energy: Work side-by-side with branch teammates to keep the office buzzing with positivity, collaboration, and momentum.
- Welcome New Clients: Be the warm, reassuring voice and face of Care Advantage. You'll guide new clients through the onboarding process, answer questions, and set the tone for a caring relationship.
- Stay Tech-Savvy: Use scheduling software and digital tools to keep records current, track caregiver availability, and ensure compliance with company standards.
- Champion Flexibility: Step into any situation-whether it's answering a tough client question, covering a shift gap, or supporting a teammate-because you're cross-trained and ready for anything.
What Makes You Perfect for This Role
- Energy, drive, and passion for achieving goals
- A problem-solver who puts people first
- Flexibility to adapt and thrive in changing situations
- Ambition to grow your career and see the big picture
- Compassion and a genuine desire to serve
Requirements
- High School Diploma or G.E.D. equivalent
- 2+ years of relevant work experience
- Scheduling, medical, or phone experience a plus
- Computer literacy and comfort with scheduling systems
- Strong organizational skills, attention to detail, and communication abilities
Why Care Advantage?
Because here, you're not just filling a role-you're making a difference. You'll be part of a growing company with a mission that matters, and you'll enjoy a career that balances professional success with personal fulfillment.
Apply today and step into a role where your energy, compassion, and creativity truly shine!
Location: 19901, 19902, 19903, 19904, 19905, 19906, 19934, 19938, 19943, 19946, 19952, 19953, 19962, 19977, 19979
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