Job Description
Job Description
Job Title: Transportation Coordinator - Remote Position
Job Description
This remote role focuses on ensuring timely follow-up and delivery of loads. The position requires close coordination with corporate supply chain representatives, third-party carriers, distribution centers, sister production plants, and customer distribution centers to meet customer demand and ensure on-time delivery. The role involves scheduling and tracking outbound and inbound loads, capturing delivery information, and assisting the Transportation Manager with reporting functions.
Responsibilities
- Follow up on loads to determine on-time delivery and document appropriate reason codes if delivery fails.
- Track daily loads in FourKites and update the system with new delivery information.
- Exceed on-time pick-up and delivery expectations through proactive analysis and scheduling orders for optimal product fill rates.
- Communicate consistently and professionally with carriers and customers, handling difficult situations and service failures.
- Manage detention, benchmark rate achievement, and expedite decisions while controlling costs.
- Contact carriers to obtain load status and monitor shipments for on-time delivery.
- Tender loads to carriers and manage routing guide assignments.
- Notify relevant groups of product supply issues and work to resolve them.
- Schedule appointments with shippers/receivers and update necessary systems.
- Consolidate customer orders into full truckloads when necessary.
- Review and correct EDI 214 errors, manage customer returns, and process detention approvals.
- Actively manage on-time performance and fill rates through reason code application and cleanup.
- Request EDI setup for new carriers and lead training sessions for Carrier Contacts.
Essential Skills
- High School Diploma required; college education preferred.
- Minimum of 2 years experience in customer service within a manufacturing or transportation environment.
- Proficiency in web-based systems such as SAP and Microsoft Excel.
- Strong verbal and written communication skills.
- Analytical decision-making and good judgment.
- Strong interpersonal skills and the ability to handle shifting priorities.
- Proficiency in Microsoft Office Word, Excel, and Outlook.
Additional Skills & Qualifications
- Transportation and logistics experience preferred.
- Experience in a tactical and fast-paced office environment.
- Strong customer service skills.
- Ability to thrive in a team environment and embrace change.
Work Environment
This is a remote position with core working hours from 8 AM to 4 PM CST, adjusted according to time zones. Candidates must reside near St. Louis, MO; Denver, CO; Crete, NE; Davenport, IA; Clinton, IA; or Flagstaff, AZ for training purposes. The role primarily supports the WEST region. Training will be largely remote, with occasional hands-on sessions.
Job Type & Location
This is a Contract position based out of Crete, NE.
Pay and Benefits
The pay range for this position is $24.00 - $26.32/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Crete,NE.
Application Deadline
This position is anticipated to close on Apr 17, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.