Job Description
Job Description
Salary: $20.00/h
Position Overview: This position is responsible for operating PBX or multi-line telephone system to answer incoming calls and directs callers to appropriate personnel. Additionally, provides general office support with a variety of clerical activities and related tasks.
Role and Responsibilities
- Retrieves messages from voice mail and forwards to appropriate staff.
- Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate staff.
- Answers questions about the organization and provides callers with address, directions and other information; greets all incoming visitor with a friendly, professional, hospitable manner.
- Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate staff.
- Receives, sorts, and routes mail, and maintains and routes publications.
- Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes.
- Maintains and safeguards inventory of building supplies and equipment.
- Gathers information that supports the data collection system of the center.
- Provides excellent communication to all incoming calls.
- Manages existing resources wisely, including cleaning supplies, equipment purchases, and contractual arrangements; adheres to established budget guidelines.
- Incorporates external support i.e., volunteers, monetary and supply donations, to maximize community potential in assisting with the goals of the Center.
- Purchases supplies needed to provide for every day usage and special events.
- Assists in the supervision of girls that are waiting to attend class.
- Provides clerical support to all staff within the center.
- Tallies points for the students’ point system and record appropriately.
- Performs miscellaneous duties as assigned
Qualifications and Education Requirements
Required
- High School Diploma or equivalent, completion of vocational coursework is a plus.
- Current Florida driver’s license.
- Ability to work efficiently using personal computer, MS Word, Excel, database software, and all office equipment
Other Requirements
- Must adhere to Agency Values and Principles.
- Upholds the ethical standards of the Agency and 6B-1.001 Code of Ethics of the Education Profession in Florida.
- Follows policies and procedures of the Agency
- Must work evenings and weekends as required to fulfill workload requirements.
- Must be able to travel by automobile, plane, train, etc.; occasional overnight travel may be required
Preferred
- Minimum six months to one year experience in an office
This position requires a Level II pre-employment background screening pursuant to Chapters 435, 984, 985 and 943, Florida Statutes, and the Department of Juvenile Justice policy and procedures. Additional information is available through the Care Provider Background Screening Clearinghouse Education and Awareness website: HB531 | Florida Agency for Health Care Administration