Medical Secretary

Job Description

Job DescriptionDescription:

We are seeking a highly organized, detail-oriented Medical Secretary to join our busy orthopedic practice. This role is essential in supporting physicians and ensuring smooth, efficient daily operations while delivering an excellent patient experience.

• Manage patient scheduling, appointments, and calendar coordination
• Maintain accurate patient records and documentation
• Handle incoming phone calls in a professional and courteous manner
• Address patient questions to ensure understanding and satisfaction
• Prepare, update, and maintain electronic medical records
• Obtain prior authorizations and insurance approvals for procedures, imaging, and treatments
• Track and manage provider tasks, patient messages, and clinical follow-ups
• Assist with disability forms, medical records requests, and other administrative paperwork
• Maintain cooperative and professional relationships with physicians, nurses, and staff
• Ensure strict confidentiality of patient information (HIPAA compliance)
• Support compliance with healthcare regulations and office policies

Requirements:

• Previous experience as a medical secretary or in a similar administrative role
• Strong organizational skills with the ability to multitask effectively
• Excellent communication and interpersonal skills
• Proficiency in EMR systems and Microsoft Office Suite
• Knowledge of medical terminology, particularly in orthopedics, preferred
• Ability to work efficiently in a fast-paced environment
• High attention to detail with strong problem-solving skills