Enrollment Case Mgr - Hiring Event 6/04 & 6/05

Job Description

Job DescriptionJoin the ranks of our Healthcare Advocate superheroes!

Earn up to $21.50/hr, enjoy local adventures, score paid mileage, and rock the Monday-Friday day shift.

Pay: $20.50/hr ($21.50/hr for bilingual)
Hours: Monday - Friday 8:30am-5pm

Apply now & contact Signature Staffing at 717-731-8777 to unleash your inner hero!
JOB OVERVIEW: The Enrollment Broker travels throughout assigned county, working primarily in applicants' places of residence. Conducts intake visits for waiver applicants and acts as a facilitator for the eligibility determinationJOB RESPONSIBILITIES:

1. Travels throughout assigned counties, working primarily in applicants' places of residence
2. Conducts intake visits for HCBS applicants and acts as a facilitator for the eligibility determination process, providing assistance from the time individuals are identified as potential participants in an HCBS program to the time they are enrolled as participants or are terminated from the intake process
3. Presents and discusses the concept of HCBS programs, and advises applicants of their rights and responsibilities
4. Assists with application submission, including data entry of the Compass Application
5. Assists applicants with selecting an MCO, Life Provider or Supports Coordinators that best meet their needs, ensuring consumer control is maintained throughout the application process
6. Assists with developing relationships with community-based organizations, advocates and stakeholders to gather feedback on improving the application process and removing barriers to enrolling in HCBS waiver programs
7. Fosters and maintains relationships with parties serving our mutual consumers, including physicians, County Assistance Offices, providers, nursing homes and rehabilitation facilities
8. Facilitates the efficiency of the application process, ensuring any stalled cases receive extra attention and support
9. Attends regularly scheduled meetings
10. Reports on schedule availability at regular intervals
11. Occasionally lifts, carries, or otherwise moves items weighing up to 25 pounds.
12. Performs other duties as assigned by management

KEY POINTS OF THIS POSITION: - A LAPTOP, LAPTOP BAG, PHONE, SCANNER, AND BADGE WILL BE ISSUED.- Will spend 2 hours a day in each assigned area - They use metrics to measure performance- NO TIME OFF IS ALLOWED IN THE 1ST 2 WEEKS- Wants to see 4 yrs job stability - Case Managers, social workers, some hospitality exp. is preferred.
EDUCATION/EXPERIENCE: Bachelor’s degree including or supplemented by at least 12 college-level credit hours in sociology, social welfare, psychology, gerontology or another behavioral science required; OR A combination of experience and training which adds up to 4 years of experience, and education which includes at least 12 semester hours of college-level courses in sociology, social work, social welfare, psychology, gerontology or other social science.
Relevant experience may include: Coordinating assigned services as part of an individual’s treatment plans; Teaching individuals living skills; Aiding in therapeutic activities; Providing socialization opportunities for individuals.
Relevant experience DOES NOT include: Providing hands-on personal care for people with disabilities or individuals over 60 years of age; Maintenance of the individual’s home, room or environment; Aiding in adapting the physical facilities of the individual’s home.
Other desired skills include: Excellent organizational, written and verbal communication skills; Ability to interact courteously and effectively with a variety of audiences, including the disability community; Ability to handle pressure and perform multiple tasks; Ability to work independently; Experience entering data into automated information systems; Knowledge of local health care networks and providers; Ability to maintain cultural sensitivity. Must be willing to travel to applicants' places of residence throughout assigned region. Occasional evening and weekend hours required. Employment is contingent upon successful clearance of criminal and child abuse background checks and an absence of affiliations with Office of Long-Term Living (OLTL) providers.