Transitional Housing Navigator - Hope House Health & Living Center

Job Description

Job Description

Are you a collaborative, mission-driven individual who is passionate about ending homelessness in our community? PCHC’s Hope House Health & Living Center is seeking a Transitional Housing Navigator to join our team. In this meaningful, hands-on role, you’ll support individuals living in transitional housing by offering compassionate guidance, helping maintain safe and welcoming living spaces, and connecting tenants to vital services and resources. You’ll play a key role in fostering a respectful, supportive environment where residents are empowered to build stability, confidence, and greater independence. If you’re ready to make a real impact and be part of something truly meaningful, we’d love to hear from you—apply today.

Schedule: Part-Time (Anticipated 30 Hours/Week) | Saturday, Sunday, and Monday | Schedule May Vary

What’s it like to work at PCHC? Find out: https://www.youtube.com/watch?v=GyC3DFYq0zg

Highlights of the position:

• Engages directly with individuals seeking residential housing services, fostering a supportive community atmosphere and treating all humans with kindness, dignity, and respect.
• Is a good steward of confidentiality and discretion. Collects, completes, processes, and files all applicable intake documents for tenants, maintaining a thorough understanding of all necessary documentation.
• Assists tenants with reasonable requests and connects them to services and resources as appropriate.
• Provides consistent oversight of tenants, addressing behavioral and/or safety concerns in alignment with policies. Responds to and manages crisis situations with established protocols, prioritizing tenant safety and well-being.
• Performs basic housekeeping and additional support functions, including but not limited to:
• Preparing rooms for new tenants
• Ensuring shared spaces are clean, sanitary, and well-maintained.
• Distributing meals to tenants, ensuring timely service and equitable access.
• Collaborates to ensure services are mission-focused. Continuously looks to seek improvement and implement best practices.

Join PCHC's nationally recognized non-profit organization:

• Federally Qualified Health Center offering integrated Medical Home Model
• Collegial professional atmosphere with informed leadership
• Flexible schedules supportive of work/life balance
• Competitive compensation and generous benefits

• PCHC provides comprehensive, patient-centered care with integrated services, including Psychiatry & Mental Health, Dental, Family Medicine, Pediatrics, Pharmacy, Geriatrics, Laboratory Services, Physical Therapy, and more!

Education and Experience:

• High school graduate or equivalent preferred
• Experience and/or education in Mental Health or Chemical Dependency is preferred.
• Will have up-to-date training and certification in Healthcare Provider Basic Life Support issued by American Heart Association, American Red Cross or American Health & Safety Institute. Must obtain within 2 weeks if not current at hire.

Curious, or interested to learn more? Apply today! You can request a full copy of the detailed job description by emailing recruitment@pchc.com.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or any other characteristic protected by law.