COLONY POOL MEMBER SERVICES ATTENDANT

Job Description

Job Description

Spend your summer outdoors as the first friendly face members and guests see at the Colony Pool. This seasonal position plays a key role in creating a safe, welcoming, and organized environment for everyone who walks through the gate.

What You’ll Do

• Greet members and check IDs or membership cards
• Verify guest credentials and collect guest fees
• Maintain accurate sign-in logs and records
• Answer questions about pool hours, events, and policies
• Enforce club rules and notify management of concerns
• Operate the POS system and handle transactions accurately
• Keep the gatehouse and entry area clean and organized
• Conduct routine restroom checks and restock supplies

This job is for you if:

• Enjoy being part of a positive, team-focused environment
• Want to spend your summer outdoors
• Want to build customer service and leadership skills
• Enjoy helping to create a safe and welcoming community space

Qualifications

• Must be 18 years or older
• Strong interpersonal and communication skills
• Comfortable using computers and POS systems
• Ability to stay professional and attentive in a fast-paced setting
• Flexible availability, including weekends and holidays

Working Conditions

• Outdoor summer environment
• Standing for extended periods
• Lifting up to 20 pounds
• Exposure to heat, weather, and cleaning products
• Ability to respond appropriately in emergency situations

Abuse Prevention Responsibilities
All employees are expected to maintain boundaries, follow mandated reporting requirements, and uphold our policies and procedures to protect youth and participants. This includes attending required training, reporting suspicious or inappropriate behaviors, and adhering to procedures that minimize risk. Supervisors are also responsible for providing oversight, feedback, and accountability to ensure staff and volunteers follow these standards. Our organization is committed to creating a safe environment.