Community Engagement Manager (Part-Time)

Job Description

Job DescriptionDescription:

POSITION SUMMARY

The Community Engagement Manager plays a key role in the Pathways to Success Program by ensuring that youth and families are connected to local community resources that support their stability during and after enrollment in services.

This role strengthens the connections between the Care Coordination and Support Organization (CCSO), referral sources, and community partners.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• Identify and collaborate with local and regional community networks to expand access to available resources and supports for youth and families.
• Ensure Care Coordinators are informed about how to access and navigate community networks.
• Maintain and update a comprehensive Community Resource Directory, ensuring it reflects current and relevant services.
• Participate in community network meetings to promote awareness of CCSO services among community partners.
• Build and maintain relationships with referral sources and service providers to support coordinated care for enrolled youth.
• Facilitate quarterly meetings with community partners and service providers to; share updates on available services and support, identify service gaps and opportunities for improvement, and encourage collaborative problem-solving and partnership development.

Requirements:

QUALIFICATION REQUIREMENTS

• Strong knowledge of local community resources and social service systems
• Experience in community outreach, partnership development, or social services preferred
• Excellent communication and relationship-building skills
• Ability to collaborate across teams and with external stakeholders
• Organized and self-motivated, with strong follow-through
• The ability and willingness to actively participate in a fast-paced, multidisciplinary team environment.
• Must meet DCFS/CANTS Clearance Requirements.
• Must be at least 21 years of age.
• Must possess and maintain a valid driver’s license and maintain proof of automobile insurance.

EDUCATION AND/OR EXPERIENCE

• High School diploma or equivalent required; Bachelor’s degree in social work, human services, or related field is preferred.

CARE & TCI

Hoyleton has adopted the CARE (Children and Residential Experience), developed by Cornell University, to guide our culture and practice. CARE is grounded in six core principles: Developmentally Focused, Family Involved, Relationship Based, Ecologically Oriented, Competence Centered, and Trauma Informed.

Completion of CARE and TCI training is an internal requirement for all staff and must be completed upon hire. Ongoing application of these principles is expected and essential to successful job performance.

TCI (Therapeutic Crisis Intervention). Employees must:

• Pass the written test annually
• Pass the physical test every six months (if applicable to their role)

Consistent participation and application of both CARE and TCI principles drive company culture and are essential to job performance.

WORKING CONDITIONS

This position operates in a community-based environment and may require travel to agency sites and partner organizations based on role responsibilities. The role involves periods of walking, standing, or sitting, and may occasionally require climbing stairs, bending, kneeling, or lifting materials up to 25 pounds.

Minimal exposure to environmental factors such as noise, dust, or varying indoor/outdoor temperatures may occur depending on program needs and client-related activities.