Job Description
Job DescriptionBenefits:
- IRA
- Company parties
- Competitive salary
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
Benefits/Perks
- Competitive Compensation
- Great Work Environment
- Career Advancement Opportunities
Job Summary
We are seeking an Office Clerk to join our team! As an Office Clerk, you will answer the phones, direct calls, and handle customer questions. You will also be filing paperwork, making copies, faxing documents, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills, experience working in an office environment, and strong organizational skills.
Responsibilities
- Answer phones, assist customers with questions, and direct calls
- Make outgoing service due reminder calls.
- Schedule service, testing, and installation appointments
- Receive packages and check in the products
- Handle walk-in customers with lab samples collect required info, write chain of custody, label, invoice, collect payment
- Filing
- Handle walk-in customers purchases- locate parts, write up and collect payment
- Light cleaning:
- vacuuming
- wiping shelves
- wiping the bathrooms
- emptying trash
- Swiffer the hard floors (meeting room, bathrooms)
Qualifications
- Great customer service skills
- Strong Communication Skills
- Strong organizational and time management skills - the ability to multi-task is very helpful in this position
- Familiarity with computer programs, such as Quickbooks Online, HouseCall Pro, Microsoft Office and Adobe software - but we will train you.