Job Description
Job Description
We’re looking for enthusiastic, dependable, and customer-focused individuals to join our growing team as Call Center Representatives in our Cincinnati, OH office. Whether you’re a seasoned pro or just getting started in customer service, this is a great opportunity to grow your career in a supportive and fast-paced environment.
What You'll Do:
- Answer incoming calls and respond to customer inquiries with professionalism and care
- Provide accurate information and resolve customer concerns efficiently
- Document customer interactions in our CRM system
- Work collaboratively with other departments to ensure top-notch customer service
- Meet performance goals in a supportive, team-driven environment
What We’re Looking For:
- High school diploma or equivalent
- Excellent verbal and written communication skills
- Basic computer knowledge and data entry skills
- Positive attitude and ability to work in a team
- Previous call center or customer service experience is a plus—but not required!
Perks & Benefits:
- Competitive hourly pay + bonus opportunities
- Health, dental, and vision insurance
- 401(k) with company match
- Paid training and ongoing career development
- A friendly and inclusive work environment
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