Job Description
Job Description
Bcforward is looking to hire an highly motivated Customer Service Representative Financial in Owensboro, KY
Job Title: Account Processor
Job Location: Owensboro, KY
Duration: 6 Months
Pay: $24/hr
Job Description
Must have ability to be in office full time, ability to work 8-5 CST
Attention to detail, fast paced environment
Overtime: Potential, but limited
Responsibilities of this position: Processing income checks and packages for Assumptions and Subordinations. Mailing out packages for Assumptions and Subordinations. Assisting in a phone queue to help answer questions to customers associated with Assumptions and Subordinations. They will be expected to Complete checks same day, scan all packages same day and stay within SLA.
There are currently 30 employees in this department and Candidate will interact with Customers, internal/external clients, phone and email. Internal face-to-face with peers and on-site management.
Required skills: Great customer service and communication skills, ability to work in a high-pressured environment, ability to multi-task, great teamwork. Ability to be in office full time, ability to work 8-5 CST
MSP or DOCV/MIR would be great!
Interview Process: 1 Telephone interview with two managers on the call
Performs a variety of document processing and record keeping tasks associated with customer accounts that require a thorough knowledge of products and services in the assigned area. Duties may include entering new account information; changing information on existing accounts; recording transactions; answering customer inquiries; receiving, classifying, consolidating and summarizing documents and information; completing reports and providing administrative support. Responsibilities may also include customer service duties such as answering customer inquiries, resolving customer problems and responding to customer requests for information.
Company DescriptionAbout BCforward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.
BCforward is an equal opportunity employer.
Company Description
About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.