Job Description
Job Description
We are looking for a part-time receptionist to join our growing team! While we prefer candidates with medical office experience, this is not a requirement. Candidates must be comfortable working in a fast-paced, patient-facing environment where multi-tasking and attention to detail are critical.
MAJOR DUTIES AND RESPONSIBILITIES:
Scheduling & Check-In
- Managing a dynamic schedule for 3 providers
- Scheduling patients over the phone and in-person
- Calling and confirming appointments
- Verifying patient insurance information prior to appointment
- Collecting co-pays and outstanding balances at time of check-in
Communications
- Answering inbound calls from patients, clinics, and others
- Routing calls to appropriate teams when necessary
- Diligently monitor voicemails, email, faxes, and test messages to ensure all inquiries are handled promptly
- Faxing patient charts and pathology reports to referring clinics and providers
Office Administration
- Ensuring waiting area is tidy and that patient drink station is stocked
- Ensuring employee breakroom is stocked
- As needed, assisting with washing and folding clinic-related laundry
- Monitoring and ordering office, medical or other general supplies