Job Description
Job DescriptionJob Title: Community Engagement Specialist
About Us: Grace After Fire is a nonprofit dedicated to empowering and supporting women veterans. Our programs focus on peer connection, mentorship, and community engagement.
Position Overview: The Community Engagement Specialist is responsible for facilitating mental health programming and community outreach efforts by leading peer-to-peer sessions and building supportive networks for women veterans. This includes coordinating outreach, organizing events, and facilitating connections among program participants.
Key Responsibilities
- Coordinate and facilitate mental health programs and peer-to-peer services.
- Develop and produce fundraising materials to engage individuals, corporations, foundations, and local businesses in support of mental health initiatives.
- Perform client intake process, including screening and assessment for eligibility, intake packet completion, and program data entry.
- Assist clients with obtaining all necessary information needed to be enrolled in program.
- Serve as the primary point of contact for client communications related to mental health programs, as well as for donor engagement and stewardship.
- Mentor and support onboarding of new staff to ensure consistent program delivery and team integration.
- Generate and analyze operational and funding reports on a daily, monthly, and quarterly basis to identify trends, flag issues, and inform leadership decisions.
- Plan and lead regional events, including logistics, promotion, and collaboration with community partners to enhance visibility and impact.
- Track and manage donor recognition and benefits to ensure compliance with funding requirements and inclusion in marketing materials.
- Represent the organization at community meetings and events to promote programs and build partnerships.
- Research and cultivate opportunities for program growth and donor engagement, including sponsorships, in-kind donations, and collaborative initiatives.
- Ensure timely delivery of donor acknowledgments, receipts, and other recognition communications.
- Maintain accurate donor and client records in the organization’s CRM and approved databases.
- Support team members with compliance documentation, event coordination, and fundraising activities as directed by leadership.
- Collaborate with colleagues to develop new initiatives that strengthen organizational support and outreach.
- Contribute to newsletters, social media, and other communications in alignment with branding and marketing guidelines, subject to leadership approval.
- Uphold a professional, respectful, and supportive presence in all interactions.
- Obtain and maintain any required certifications necessary for the role.
Qualifications
- Relevant experience in community engagement, facilitation, or peer support.
- Lived experience as a veteran or substantial experience working with veterans strongly preferred
- Strong interpersonal and communication skills, with the ability to engage diverse individuals and groups professionally and tactfully.
- Proven ability to manage multiple tasks and deadlines in a fast-paced, mission-driven environment.
- Proficiency in using technology, including office software, databases, and communication tools.
- Excellent verbal and written communication skills.
- Ability to build and maintain effective working relationships with colleagues, partners, and the public.
- Valid driver’s license required.
- Willingness to work occasional evenings or weekends as needed.
Working Conditions & Physical Demands
- Primarily office-based (home or physical GAF office, as approved).
- Occasional lifting of items weighing up to 10–20 pounds.
- Some travel may be required for events or regional support.
We especially encourage women veterans to apply.