Job Description
Job Description
Dispatching Duties:
- Schedule, coordinate, and dispatch service calls to field technicians.
- Communicate with technicians throughout the day to manage schedules, route changes, and job updates.
- Handle emergency or priority calls with efficiency and professionalism.
- Track job progress and update customers on service timelines.
Office Assistant Duties:
- Answer and direct incoming calls and emails.
- Greet and assist clients, vendors, and visitors.
- Process invoices, payments, and maintain job records.
- Maintain organized electronic and paper files.
- Support management with administrative tasks as needed.
Qualifications
- Previous experience in dispatching, office administration, or customer service.
- Strong communication and organizational skills.
- Ability to multitask in a fast-paced environment.
- Proficiency with computers, scheduling software, and Microsoft Office Suite.
- Detail-oriented with strong problem-solving skills.
- Team player with a professional and positive attitude.
Compensation & Benefits
- Competitive hourly wage: $20 – $25(DOE).
- Health, dental benefits after probationary period.
- Paid time off and holidays after probationary period.
Company DescriptionOro Pro Plumbing Inc. is a plumbing company based in Redwood City, California, specializing in residential and commercial plumbing services across the San Francisco Bay Area.
Established in 2014 by Jonatan Bautista, the company has earned a strong reputation for reliability, holding a Diamond Certified status—a distinction based on high customer satisfaction ratings.
Company Description
Oro Pro Plumbing Inc. is a plumbing company based in Redwood City, California, specializing in residential and commercial plumbing services across the San Francisco Bay Area.\r\n\r\nEstablished in 2014 by Jonatan Bautista, the company has earned a strong reputation for reliability, holding a Diamond Certified status—a distinction based on high customer satisfaction ratings.