<h3>Job Description</h3>
Job Description
Qualifications:
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;2-3 year of experience in&nbsp;customer&nbsp;service&nbsp;or inside sales, retail
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Must be Bilingual (Spanish and English speaking)&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Moderate to Proficient computer skills&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Previous in sales or customer&nbsp;service&nbsp;experienced preferred&nbsp;
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This position requires:&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Working overtime as required especially during peak season (daily)&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Frequent talking, sitting and typing.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Use of office equipment (i.e. computer, phone, fax, etc…)&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Assist walk-in customers to show company products Primary Responsibilities include but are not limited to:&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Manage Cash Transactions
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Receives a high number of inbound calls and makes outbound calls to provide great&nbsp;customer&nbsp;service&nbsp;experience to potential and existing customers.&nbsp;
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Reviews&nbsp;customer’s quotes and performs data entry in Microsoft excel.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Communicates daily with internal and external customers regarding quotes, delivery dates and product delivery.
·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Works with sales managers and/or sales representatives, production planning, manufacturing, credit and dispatch to support overall sales and&nbsp;customer&nbsp;service&nbsp;process.
RESUME REQUIRED

Customer Service Representative

Job Description