Patient Care Coordinator - Nursing Dept
California Specialty Pharmacy,LLC
Visalia, CA, USA
6/14/2022
Healthcare
Full Time
Job Description
Job Description
Nursing Coordinator
Description of Responsibilities
The PCC nursing role requires strong relationships with the operations teams to act as a conduit to effective execution of new orders and implementation of custom customer solutions. This role is based in the corporate headquarters.
Scope of Supervision
None
Responsibilities of the Patient Care Coordinator – Nursing Coordinator include the following:
- Collaborate with our internal Clinical Team to ensure that all required documents are in the patient chart before referring / contacting our contracted nursing agencies.
- Contact nursing agencies to coordinate medication administration appointments for our patients.
- Forward all patient referral documentation and confirm the patient administration appointment.
- Daily management of the nursing referral log.
- Reconciliation of all nursing notes and agency invoices and forward to Finance Department for accurate payment.
- Receive all communications regarding nursing administration from patients, physician offices and nursing agencies.
- Triage of Nursing Agency complaints to the appropriate manager.
- Represent the pharmacy in a professional and courteous manner in all interactions with patients, providers, and peers.
- Work collaboratively with internal staff to ensure all issues are addressed in a timely manner.
- Report any misconduct, suspicious or unethical activities to the Compliance Officer.
- Additional tasks as required by management.
Qualifications and Preferred Skills
- 1 year of experience in a related field.
- Organizational skills sufficient to maintain consistently accurate records.
- Ability to evaluate options and to make efficient decisions.
- Computer skills that include proficiency with spreadsheets and use of the internet, as well as word processing, and efficient use of the internet and e-mail.
- Candidates should have a working knowledge of pharmacy applications.
- Knowledge of medical terminology
- Data entry skills required.