Job Description
Job Description
Cross Catholic Outreach is a Catholic ministry with an ecumenical staff of Catholic, Protestant, and Eastern Orthodox believers working in unity to provide food, water, housing, education, orphan support, medical care, micro-enterprise, and disaster relief, and the love of our Lord Jesus Christ to the poorest of the poor in more than 30 countries around the world. We believe strongly in unifying Christians in this mission of mercy, and we believe that creating a welcoming work environment for all Christian faiths is essential to achieving our ministry goals.
Position Title: Warehouse Supervisor
Department: Supply Chain Management
Position Location: (In-Office) Sweetwater, FL
Reports to: Senior Director Supply Chain Management
Position Summary:
The Warehouse Supervisor oversees daily warehouse operations to ensure accurate, efficient, and safe movement of products throughout the facility. This is a highly hands-on leadership role that requires active participation in all operational functions, including receiving, picking, packing, shipping, inventory control, and equipment operation. The Supervisor leads by example, collaborating with team members to maintain productivity standards, resolve workflow issues, and support a positive, high-performance culture. This role is responsible for coordinating staff, monitoring performance, enforcing safety protocols, and driving continuous improvement across all distribution activities.
Educational or Certification Requirements:
• High School diploma or GED required, associate or bachelor’s degree preferred.
• Valid forklift certification or willingness to obtain upon hire.
• OSHA 10-HR General Industry or OSHA 30-HR certification preferred or willingness to obtain upon hire.
• 3+ years of experience as lead role in a warehouse or logistics role.
Fluency in both English and Spanish required.
Experience Requirements:
• 3+ years of warehouse, distribution, or logistics experience.
• 1-3 years of supervisory or team-led experience in a distribution or warehouse environment.
• Direct experience in warehouse operations such as picking, packing, replenishment, shipping, and receiving.
• Demonstrated ability to lead teams, assign tasks, coach employees, and manage performance in a warehouse setting.
• Experience in monitoring inventory levels and ensuring accuracy for order fulfillment.
• Familiarity with cycle counts, stock rotation, and loss prevention.
• Proficiency with systems such as WMS, or similar platforms used for tracking inventory and workflow.
• Knowledge of OSHA guidelines and ability to enforce safety standards in a warehouse environment.
• Experience maintaining a clean, safe, and compliant facility.
• Firsthand experience coordinating inbound and outbound shipments, freight scheduling, and carrier communication.
• Experience troubleshooting workflow issues, delays, or inventory discrepancies.
Knowledge, Skills, & Character Required:
• Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of the ministry.
• Feels a calling to serve God through serving Cross Catholic Outreach in this capacity.
• Believes in and supports the mission and ministry of Cross Catholic Outreach and agrees with the conduct policies and conduct expectations of Cross Catholic Outreach.
• Working knowledge of Warehouse Management Systems (WMS).
• Proficiency with inventory software, RF scanners, and basic data reporting tools.
• Comfortable using Microsoft Office (Excel, Word, Outlook) for reporting and communication.
• Knowledge of OSHA standards and warehouse safety protocols.
• Understanding of equipment safety (forklifts, pallet jacks, conveyors)
• Ability to enforce compliance with company policies and regulatory requirements.
• Understanding of supply chain flow and distribution strategies.
• Ability to supervise, coach, and develop warehouse associates.
• Skilled at building a positive, high-accountability team culture.
• Ability to interpret data and identify trends.
• Focus on efficiency, accuracy, and continuous improvement.
• Ability to collaborate with cross-functional teams.
Duties:
• Supervise daily distribution center activities, including order processing, picking, packaging, shipping, and receiving.
• Balance workloads and allocate labor to meet production and delivery goals for each shift.
• Ensure timely and accurate delivery of products.
• Lead, train, and motivate a team of warehouse associates to achieve performance targets.
• Maintain a clean, safe, and organized distribution center environment.
• Enforce OSHA, company safety policies, and housekeeping standards.
• Identify and address safety hazards and equipment issues promptly.
• Recommend and implement process improvements to enhance efficiency and reduce costs.
• Actively participates in daily warehouse operations by performing both administrative and physical tasks as needed, including preparing shipping/receiving documentation, assisting with loading and unloading trucks, conducting cycle counts and inventory audits, and collaborating with team members to model productivity.
• Monitor inventory levels to ensure adequate stock for order fulfillment.
• Other duties as assigned.
Company DescriptionCross Catholic Outreach is a 501c3 Catholic relief and development ministry that provides food, shelter, medical care, water, education, self-help programs, care for orphans, and emergency relief to the poorest of the poor around the world in the name of Christ.
We mobilize the global Catholic Church to transform the poor and their communities materially and spiritually for the glory of Jesus Christ. Cross Catholic Outreach’s priority is to help “the poorest of the poor.” Our efforts reach those suffering extreme poverty in countries throughout the Caribbean, Africa, Asia, and Latin America.
Projects include relief for earthquake, flood, and tsunami victims, care and education for orphans and other vulnerable children, housing for the homeless, medicines and health care for the indigent, food for families suffering extreme malnutrition, and clean water for communities that have none, as well as micro-enterprise programs and other long-term development efforts to break the cycle of poverty.
In every case, our method of outreach is the same: Cross Catholic locates needy Catholic-based ministries serving the poor and distributes material aid through their existing programs. In this way, we can supply meaningful help where it is needed most. In all our work we remain dedicated in our service to the Lord as good stewards of His resources in every challenge we seek to overcome. We partner with Dioceses all over the world.
Company Description
Cross Catholic Outreach is a 501c3 Catholic relief and development ministry that provides food, shelter, medical care, water, education, self-help programs, care for orphans, and emergency relief to the poorest of the poor around the world in the name of Christ. \r\n\r\nWe mobilize the global Catholic Church to transform the poor and their communities materially and spiritually for the glory of Jesus Christ. Cross Catholic Outreach’s priority is to help “the poorest of the poor.” Our efforts reach those suffering extreme poverty in countries throughout the Caribbean, Africa, Asia, and Latin America.\r\n\r\nProjects include relief for earthquake, flood, and tsunami victims, care and education for orphans and other vulnerable children, housing for the homeless, medicines and health care for the indigent, food for families suffering extreme malnutrition, and clean water for communities that have none, as well as micro-enterprise programs and other long-term development efforts to break the cycle of poverty.\r\n\r\nIn every case, our method of outreach is the same: Cross Catholic locates needy Catholic-based ministries serving the poor and distributes material aid through their existing programs. In this way, we can supply meaningful help where it is needed most. In all our work we remain dedicated in our service to the Lord as good stewards of His resources in every challenge we seek to overcome. We partner with Dioceses all over the world.