Job Description
Job DescriptionDescription:
Do you take PRIDE in what you do?
Apply today to Williamsburg Landing where employees lead with: assion, Respect, Integrity, Diversity and Excellence
Williamsburg Landing, a CARF-accredited Life Plan Community, seeks a Part-Time Receptionist withexcellent organizational, administrative, customer service, and communication skills to join our Assisted Living team. The Receptionist is responsible for presenting a positive image of Williamsburg Landing and maintaining professional relationships with residents, guests, management, and staff.
This position will work 4 pm to 7 pm on one to two days per week (Monday through Friday), 10 am - 7 pm on occasional weekends (Saturday and Sunday), and have the ability to provide occasional coverage Monday through Friday 8 am to 4 pm.
Base rate for this position starts at $15.50/hr and is commensurate with experience.
ESSENTIAL JOB FUNCTIONS
- Greets residents and visitors in a friendly, professional manner, answering questions or directing them to the appropriate area or department; answers the telephone promptly, transferring calls to appropriate departments/person
- Schedules resident transportation as requested and forward medical appointments to administrative assistant
- Ensures professional appearance of the main lobby and front desk
- Develops friendly and professional relationships with residents and remains alert to problems, changes, or needs of residents and relays needs or concerns to proper department, following up when necessary
- Provides information on facilities, services, and events
- Forwards requests for Facilities/handyman service appointments on behalf of residents
- Assists residents with small clerical tasks such as addressing cards and envelopes, making photocopies, and retrieving mail
- Stamps, sorts, and distributes mail and floral arrangements; redirects improperly addressed mail; delivers packages
- Communicates work orders to Facilities Management
- Manages the store in Assisted Living, ensuring inventory is maintained, items are charged correctly, and ensures sales are balanced at end of the shift
- Assists in training receptionists and provides coverage for other receptionists as needed
- Assists other departments with clerical requests and/or projects as time permits
- Performs other duties as assigned
QUALIFICATIONS
High school diploma or GED, required; minimum of two (2) years’ experience in customer service or hospitality, preferred; proficiency with MS Office and basic knowledge of cash receipts and accounting procedures, required
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent organizational, administrative, customer service and communication skills; ability to understand and respond appropriately to older adults with unique life issues; ability to handle a wide variety of tasks simultaneously; ability to relate well with visitors, residents and staff in a courteous, friendly, prompt, and tactful manner; ability to reach, bend, stoop, and lift up to 25 pounds is required when stocking the store and delivering packages
BENEFITS (Part Time)
- 403(b) Retirement Plan
- 529 College Savings Plan
- Holiday Pay (when working a holiday)
- Corporate Wellness Program
- Health Club & Spa Membership
- Employee Education & Training Fund
- Employee Assistance Program
- Credit Union Membership
Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.
Apply online at Williamsburglanding.org.
EOE/Tobacco Free/Drug Free
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Requirements: