Job Description
Transportation Supervisor
Location: Columbus, OH
Schedule: Monday–Friday | 3:00 PM start time
Routes Covered: 18 routes servicing Pittsburgh, Cleveland, Buffalo and more
Blue Harlan is the recruitment partner to this growing distributor and wholesaler offering a strong culture and stability. Transportation Supervisor is responsible for overseeing daily outbound transportation operations for a high-volume wholesale and distribution network. This role manages approximately 18 routes across Ohio, Pennsylvania, and New York, ensuring on-time delivery, DOT compliance, driver performance, and exceptional customer service. The supervisor serves as the primary point of contact during the afternoon and evening dispatch window and plays a critical role in execution, problem-solving, and team leadership.
Key Responsibilities
Operations & Dispatch
- Supervise daily execution of 18 outbound delivery routes to Pittsburgh, Cleveland, Buffalo and more
- Utilize Omnitracs to monitor routes, driver performance, hours of service, and delivery status
- Ensure efficient route execution, on-time departures, and proactive resolution of delays or service issues
- Coordinate with warehouse leadership to ensure loads are ready and dispatched on schedule
Driver Supervision & Leadership
- Supervise, coach, and support drivers to ensure safe, compliant, and customer-focused operations
- Serve as the primary escalation point for driver issues during shift
- Conduct ride-alongs, performance check-ins, and corrective action when needed
- Reinforce company safety standards and expectations consistently
DOT & Compliance
- Ensure compliance with DOT regulations, including hours of service, driver logs, inspections, and incident reporting
- Review and address Omnitracs alerts related to compliance and safety
- Support audits, accident investigations, and corrective actions as required
Customer Service & Issue Resolution
- Act as a liaison between transportation, customers, and internal teams
- Proactively resolve delivery issues, missed stops, or service failures
- Maintain a strong customer-first mindset while balancing operational realities
Reporting & Continuous Improvement
- Track and report on KPIs including on-time delivery, route efficiency, safety metrics, and service performance
- Identify opportunities to improve routing, productivity, and driver engagement
- Support continuous improvement initiatives across transportation operations
Qualifications
Required
- 3+ years of transportation, logistics, or distribution supervisory experience
- Working knowledge of DOT regulations and compliance requirements
- Experience using Omnitracs or similar TMS/telematics systems
- Strong leadership, communication, and problem-solving skills
- Customer-focused mindset with the ability to handle escalations professionally
- Ability to work a 3:00 PM start time, Monday–Friday
Preferred
- Experience in wholesale or foodservice distribution
- Multi-state route oversight experience
- Familiarity with driver environments
- Strong analytical skills and comfort with performance metrics
Why This Role
- Stable Monday–Friday schedule with no overnight travel
- Key leadership role in a critical transportation operation
- Opportunity to lead drivers and impact service across multiple markets
- Fast-paced environment with autonomy and visibility