Job Description
Job Description
Looking for Dispatchers!!!
Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.
Essential Functions:
· Scheduling drivers to make freight delivery or collect shipments and packages
· Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
· Planning predetermined routes for drivers
· Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
· Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
· Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
· Monitoring truck repairs and maintenance schedules
· Logging vendor complaints or concerns
· Answering phone calls from vendors, customers, and management and helping them as needed.
· Other duties as requested
Skills/Competencies
· Strong aptitude for time management
· Excellent understanding of local and state traffic laws and regulations
· Ability to make quick changes in routing
· Strong interpersonal skills
· Ability to prioritize and multitask
· Deep understanding of computer software and technologies
· Able to read, write and speak English