Job Description
Job Description
About IntegraONE
IntegraONE is looking for a talented team member who has a passion for technology and digital transformation. At IntegraONE, we believe companies and educational institutions that put technology at the center of their business win. This philosophy drives our passion for building better solutions from edge-to-cloud, that empower organizations to be secure, collaborative, and data-driven. As a premier technology solutions provider, IntegraONE has some of the highest credentialed engineers in the country, and a fantastic community built on trust, respect, and support. We know the work we do helps organizations of all sizes and industries to burst through barriers and deliver an exceptional customer experience. IntegraONE has offices in Allentown, Philadelphia, Harrisburg, Wilkes-Barre, and Pittsburgh
We are looking for a detail-oriented and professional AR & Collections Specialist who thrives in a fast-paced environment to join our finance team. In this role, you will manage the full accounts receivable cycle (invoicing, cash application) and focus on ensuring timely customer payments by contacting overdue accounts via phone/email, resolving billing issues, negotiating payment plans, and reporting on collections. You will play a critical role in maintaining healthy cash flow while balancing strong customer service with thorough documentation. Key responsibilities involve monitoring aged receivables, resolving discrepancies, maintaining accurate records, and collaborating with sales, operations, and finance teams to ensure the overall financial health and stability of the organization. The ideal candidate can juggle multiple priorities, adapt quickly to changing demands, and maintain precision in a dynamic business environment.
Core Responsibilities
- Invoicing & Cash Application: Process invoices, record bank deposits, post payments, and reconcile accounts.
- Collections & Follow-up: Contact clients about overdue invoices, investigate delinquency reasons, and arrange payment plans.
- Customer Service: Address billing inquiries, disputes, and payment questions, maintaining positive client relationships.
- Reporting: Prepare reports on collection status, aged receivables, and payment performance for management.
- Discrepancy Resolution: Work with sales, finance, and other teams to resolve billing issues and account discrepancies.
- Documentation: Maintain detailed records of all collection activities and communications.
Skills & Qualifications
- Experience: Minimum 3 years of experience in AR, collections, or finance.
- Education: High school diploma or equivalent required.
· Technical Proficiency:
- Required experience with QuickBooks, ConnectWise (CW), and NetSuite
- Proficiency with MS Office, especially Excel
- Communication: Strong verbal and written skills for client and internal interactions.
- Negotiation: Ability to negotiate payment terms professionally and maintain positive relationships.
- Problem-Solving: Skills to investigate issues, identify root causes, and find solutions.
- Attention to Detail: Essential for accurate record-keeping, data entry, and financial analysis.
- Resilience & Persistence: Ability to handle difficult conversations and maintain professionalism under pressure.
Additional Information:
This is a full-time position based in Pennsylvania. The role is in-office during the initial 90-day onboarding period, then transitions to a hybrid schedule with 3 days in-office and 2 days remote per week. This role qualifies for a potential monthly bonus.
Equal Opportunity Employer
IntegraONE is an equal-opportunity employer. All employment-related decisions and practices are free from unlawful discrimination. IntegraONE makes all hiring decisions.
IntegraONE is an employee-centric company with a fantastic culture, excellent benefits and an excellent reputation in the IT industry.
If you require reasonable accommodation during any part of the application or interview process due to a disability, please contact us to make the necessary arrangements
Company DescriptionAbout IntegraONE
IntegraONE is looking for a talented team member who has a passion for technology and digital transformation. At IntegraONE, we believe companies and educational institutions that put technology at the center of their business win. This philosophy drives our passion for building better solutions from edge-to-cloud, that empower organizations to be secure, collaborative, and data-driven. As a premier technology solutions provider, IntegraONE has some of the highest credentialed engineers in the country, and a fantastic community built on trust, respect, and support. We know the work we do helps organizations of all sizes and industries to burst through barriers and deliver an exceptional customer experience. IntegraONE has offices in Allentown, Philadelphia, Harrisburg, Wilkes-Barre, and Pittsburgh
Equal Opportunity Employer IntegraONE is an equal-opportunity employer. All employment-related decisions and practices are free from unlawful discrimination. IntegraONE makes all hiring decisions.
IntegraONE is an employee-centric company with a fantastic culture, excellent benefits and an excellent reputation in the IT industry.
If you require reasonable accommodation during any part of the application or interview process due to a disability, please contact us to make the necessary arrangements
Company Description
About IntegraONE \r\nIntegraONE is looking for a talented team member who has a passion for technology and digital transformation. At IntegraONE, we believe companies and educational institutions that put technology at the center of their business win. This philosophy drives our passion for building better solutions from edge-to-cloud, that empower organizations to be secure, collaborative, and data-driven. As a premier technology solutions provider, IntegraONE has some of the highest credentialed engineers in the country, and a fantastic community built on trust, respect, and support. We know the work we do helps organizations of all sizes and industries to burst through barriers and deliver an exceptional customer experience. IntegraONE has offices in Allentown, Philadelphia, Harrisburg, Wilkes-Barre, and Pittsburgh\r\n\r\nEqual Opportunity Employer IntegraONE is an equal-opportunity employer. All employment-related decisions and practices are free from unlawful discrimination. IntegraONE makes all hiring decisions.\r\n\r\nIntegraONE is an employee-centric company with a fantastic culture, excellent benefits and an excellent reputation in the IT industry.\r\n\r\nIf you require reasonable accommodation during any part of the application or interview process due to a disability, please contact us to make the necessary arrangements