Order Fulfillment Associate

Published: 6/14/2022

Job Description

Overview

The Order Fulfillment Associate assists with the preparation and fulfillment of E-Commerce programs. Each Order Fulfillment Associate is responsible for assisting with fulfillment and shipping of orders and packages according to their respective program deadlines.

The ideal candidate enjoys multi-tasking, staying organized, task ownership, has a positive attitude, flexible, and confident.

Pay rate: $18.00 - $19.00/per hour
Schedule: 3-4 days per week, 8:00am - 2:00pm ET
Employment type: Part-time

Responsibilities

Fulfillment Team Members must be able to gauge daily workloads, prioritize shipments, and prioritize programs.
Must be able to keep organized while multitasking to complete a variety shipments and orders.
Must be able to develop and maintain a virtual rapport with coworkers.
Possess exceptional data entry/excel experience/ability. Ability to capture accurate information while simultaneously fostering a first-class customer-experience.
Fulfillment Team Members must follow the program timeline and checklist to ensure tasks are completed on time and to the program’s satisfaction.
Fulfillment Team Members must have experience with Microsoft Office products, high level experience with Excel, ability to toggle between multiple online applications.
Perform other duties as requested.

Qualifications

High School Diploma or equivalent
Familiarity of shipping software, FedEx, UPS, and USPS.
Minimum 2 years of Customer Service experience, preferably within a call-center setting
Ability to work independently with minimal supervision as well as cooperatively as a team.
Must be detail oriented.
Must have flexible availability to meet the business and program’s needs.