Job Description
Job Description
We are looking for a skilled Collections Specialist to join our team in Lexington, Kentucky. This long-term contract position offers an opportunity to manage business-to-business collections while providing exceptional customer service. If you thrive in a high-volume environment and have a knack for maintaining accurate financial records, we encourage you to apply.
Responsibilities:
• Handle business-to-business collections with a focus on maintaining positive client relationships.
• Manage credit applications and perform credit checks for customers.
• Respond to customer inquiries regarding invoices and account statuses through a shared inbox.
• Oversee a portfolio of 300+ accounts, ensuring timely follow-ups and accurate reconciliations.
• Utilize tools like Salesforce, Kinetic, and Epicor to track account activities and update records.
• Support account reconciliations and resolve discrepancies in customer accounts.
• Work efficiently during high-volume seasons, particularly from June through September.
• Collaborate with internal teams to address client needs and maintain smooth operations.
• Proven experience in commercial collections or accounts receivable.
• Strong proficiency in handling cash applications and account reconciliations.
• Familiarity with Salesforce, Kinetic, or Epicor systems is highly preferred.
• Ability to manage a large portfolio of accounts in a fast-paced environment.
• Excellent communication skills for addressing customer inquiries and resolving issues.
• Detail-oriented with a strong focus on accuracy in financial records.
• Availability to work Monday through Friday, 8 AM to 5 PM.
• Capable of adapting to seasonal workflow increases during peak periods.