Job Description
Job Description
Primary Job Title:
Technical Writer
Alternate/Related Job Titles:
Technical Documentation Specialist
IT Technical Writer
Process Documentation Analyst
Standards and Procedures Writer
Documentation Specialist
Location:
Oakland, CA, United States
Onsite Flexibility:
Remote (occasional onsite visits for workshops if requested)
Contract Details (Contract roles only):
- Position Type: Contract
- Contract Duration: 9 months
- Start: As Soon As Possible
- Pay Rate: $45–50/Hr
Job Summary:
The Technical Writer develops and maintains manuals, standards, procedures, and guidance documentation that support regulatory compliance and operational safety within the organization. This role works closely with internal stakeholders to gather technical information and translate complex processes into clear, structured documentation that is accessible to both technical and non-technical audiences.The position focuses on creating high-quality documentation such as standards, guidelines, procedures, and process maps while ensuring content is accurate, consistent, and aligned with internal governance requirements. The writer will also support documentation management practices and contribute to the continuous improvement of documentation standards.Key Responsibilities:
- Develop and maintain technical manuals, standards, procedures, and bulletins.
- Collaborate with internal stakeholders to gather information required for documentation.
- Translate complex technical information into clear and easy-to-understand content.
- Produce guidance documents including standards, guidelines, procedures, and process maps.
- Create flowcharts and organizational diagrams using documentation tools such as Visio or similar platforms.
- Ensure documentation meets formatting, grammatical, and technical accuracy standards.
- Maintain documentation within enterprise content management and document management systems.
- Follow company documentation standards and governance guidelines.
- Support updates and revisions to documentation as processes evolve.
- Participate in documentation planning and content strategy initiatives.
Required Experience:
- Bachelor’s degree in English, Technical Writing, or a related field, or equivalent professional experience.
- Minimum 3–5 years of experience in technical writing or documentation development.
- Experience developing standards, procedures, and technical documentation.
- Experience working with enterprise documentation tools and processes.
- Experience collaborating with subject matter experts to collect and document technical information.
Nice-to-Have Experience:
- Experience working within utility or infrastructure organizations.
- Familiarity with company guidance document management standards.
- Experience supporting process improvement and operational documentation initiatives.
Required Skills:
- Technical writing and documentation development
- Process documentation and procedure writing
- Microsoft Office Suite (Word, Excel, PowerPoint)
Preferred Skills:
- Microsoft Visio or iGrafx for flowchart and process map creation
- SharePoint content management
- Documentation standards and governance practices
- Information design and content strategy
- Stakeholder collaboration and communication
Additional Skills from Original Description:
- Standards and procedures development
- Process mapping and workflow documentation
- Editing and content quality assurance
- Technical information translation for non-technical audiences
- Documentation formatting and structure development
- Content management and document lifecycle management
- Multi-tasking and organization in documentation projects
- Stakeholder interviewing and information gathering
Benefits:
- Medical, Vision, and Dental Insurance Plans
- 401k Retirement Fund
About the Client:
Leading natural gas and electric energy company serving millions of customers across the United States. Offers reliable energy delivery and a positive work environment. Join a team dedicated to powering communities and supporting sustainable energy initiatives.
About GTT:
GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.
Job Number:
26-02160
Hashtags:
#LI-GTT #LI-Remote #gttjobs
Company DescriptionGlobal Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.
We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.
There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers
Awards
SIA’s Fastest Growing Staffing Firm: 2023 and 2015
SIA’s Best Staffing Firm to Work for: 2019 -2023
Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015
Randstad Preferred Supplier: 2020 - 2023
TechServe Alliance Excellence Award. 2019
NH Business Magazines Fast 5 fastest growing companies
Ernst & Young Entrepreneur of the Year Finalist: 2015
Company Description
Global Technical Talent is a subsidiary of Chenega Corporation (www.Chenega.com) with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.\r\n\r\nWe are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.\r\n \r\nThere is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link: https://bit.ly/gttcareers \r\n \r\nAwards\r\n\r\nSIA’s Fastest Growing Staffing Firm: 2023 and 2015\r\nSIA’s Best Staffing Firm to Work for: 2019 -2023\r\nInc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015\r\nRandstad Preferred Supplier: 2020 - 2023\r\nTechServe Alliance Excellence Award. 2019\r\nNH Business Magazines Fast 5 fastest growing companies\r\nErnst & Young Entrepreneur of the Year Finalist: 2015