Job Description
Job Description
Position Summary
Uniguest is seeking a Global Information Security & Compliance Manager to lead the Global Security and Compliance Team and be responsible for the security and regulatory compliance of Uniguest and the companies within the same corporate group. This position reports to the VP of Global IT and will oversee the monitoring of security controls, risk assessments, and control effectiveness to support ongoing compliance and continuous improvement.
This position is a remote work environment based in the United States. This role will oversee the company security, data protection, product regulatory, environmental and supply chain compliance, as well as any other Cybersecurity and Compliance related business and requests.
Primary Responsibilities
- Provide governance and strategic oversight of Uniguest’s security and compliance posture, ensuring alignment with business objectives and risk tolerance.
- Own and maintain the Information Security Management System (ISMS), including oversight of internal controls, policy enforcement, and audit readiness.
- Oversee and ensure compliance with SOC2, HITRUST, PCI, ISO
- Oversee and ensure compliance with data protection laws (e.g. GDPR) and healthcare regulations, acting as HIPAA Privacy Officer.
- Oversee product, hardware, and component compliance, including certification, licensing, documentation, and supplier audits across global markets.
- Manage company-wide environmental, social, and supply chain compliance, including WEEE, battery, packaging, CSR initiatives, and vendor assessments.
- Develop, review, and approve companywide security and compliance policies and procedures, ensuring they are communicated, enforced, and regularly updated.
- Support import/export, health & safety, and other operational compliance requirements in coordination with relevant departments.
- Work with the Security team to ensure security controls and incident response processes meet legal and business requirements.
- Ensure in-house developed software meets data protection and privacy requirements.
- Manage and respond to internal and external customer requests relating to Compliance including RFP’s, Evaluations, Audits
Experience & Skills
- Working knowledge of data protection and privacy regulations, including GDPR, with experience supporting privacy programs and regulatory compliance activities.
- Experience supporting healthcare-related compliance programs, including HIPAA, HITRUST, or acting in a privacy or compliance liaison role.
- Exposure to product, hardware, or supplier compliance, including documentation, certifications, and vendor assessments.
- Hands-on experience leading and maintaining compliance with one or more major frameworks or standards such as SOC 2, ISO 27001, HITRUST, and/or PCI DSS.
- Prior experience working in a global or multi-entity organization or supporting compliance across multiple jurisdictions.
Required Qualifications
- 6+ years of progressive experience in information security, cybersecurity, risk management, and/or regulatory compliance roles.
- Demonstrated experience owning or managing an Information Security Management System (ISMS), including policy development, internal controls, and audit readiness.
What We Offer
- Supportive leadership team that rewards initiative and success.
- Medical, Dental and Vision Insurance Plan options.*
- 401k Plan with Employer Match.
- Paid Time Off Programs including vacation, sick leave, volunteer time off and parental leave.
- Employee Assistance Program (EAP).
- Employee Referral Bonus Program.
- Professional Development & Training Reimbursement Program.
- Potential for advancement opportunities.
- Performance bonuses.
- Employee Recognition Rewards Program.
*Benefits package will depend on your position, location and other eligibility requirements.
About Uniguest
Uniguest is the global leader in providing highly secure, fully managed customer-facing technology solutions on an outsourced basis to the hospitality, senior living, specialty retail, education, and corporate sectors. Our suite of turnkey consumer-facing technology solutions includes hardware and software solution packages, system implementation, and 24/7/365 multi-lingual support for public space kiosks, purpose-built kiosks (PC, iMac, tablet), digital signage, Interactive TV, tablets, remote printing, and more – all designed to deliver a consistent and safe experience to our clients’ customers.
Uniguest is committed to equal employment opportunity and to providing all people equal access to employment without regard to personal characteristics that are unrelated to their ability, performance, or qualifications. Uniguest prohibits discrimination and harassment against any employee or applicant for employment based on race, color, religion, national origin, sex, sexual orientation, marital status, pregnancy, gender identity, veteran status, disability, genetic information, age, or any other basis protected by law.