Administrative Specialist ( Full-time)
Job Description
Job DescriptionSalary: 19.00-22.00
Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals dont just workthey belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here arent just colleagues; theyre part of something biggera community that truly cares. If youre looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.
WHAT WE ARE LOOKING FOR:
Administrative Specialist ( Full-time)
Location: Onsite Arlington Heights
Days/Hours: Monday - Friday, 9:00-5:30 pm
WHAT A TYPICAL DAY LOOKS LIKE:
- Greet patients professionally and courteously, both in person and on the phone
- Process customer billing transactions accurately and in a timely manner
- Review, verify, and process refund requests in accordance with company policies
- Maintain and update billing records, invoices, and account information
- Communicate with customers regarding billing inquiries, discrepancies, and refunds
- Coordinate with internal departments to resolve billing issues
- Prepare reports related to billing and refunds as needed
- Ensure compliance with company procedures and financial regulations
- Provide general administrative support as required
- Perform clerical and administrative duties while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule
- Support management team with all other assigned tasks
- Perform all other duties as assigned
QUALITIES YOU SHOULD POSSESS:
- Solid, concise verbal and written communication skills
- Exhibits composure in busy, fast paced environment
- Possess exceptional typing skills with speed and accuracy
- Organized, with high level of coordination for multiple tasks
- Work effectively with cross-function teams to achieve shared objectives
- Adaptable to adjustments in project requirements and unexpected changes
- Flexibility to adapt quickly to any disruptions or changes in the day
- Ability to be resourceful and take initiative making independent decisions when issues arise
- Multitasking and time management skills, with ability to prioritize tasks
EDUCATION, EXPERIENCE & REQUIREMENTS:
- Associates degree (or equivalent) in relevant field, preferred
- Proven success in business setting, working with all levels of management
- Relevant prior experience favored working in medical/office setting
- Prior data entry/word processing experience
- Proficiency in Microsoft Office Suites (emphasis on Word, Excel)
BENEFITS & PERKS:
- Competitive pay and growth opportunities
- Paid on-site training
- 401(k) with company match, when eligible
- Multiple private health insurance options
- Paid time off plus designated holidays
- Annual uniform allowance
- Quarterly appreciation breakfast/Lunch