Job Description
Job Description
We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Company DescriptionRichard Schwartz & Associates, P.A. is the biggest Personal Injury firm in the state of Mississippi. We have four (4) offices: (main office) Jackson, MS, Hattiesburg, MS, Tupelo, MS, and Meridian, MS.
We strive for the best possible outcome for each case, offering open communication and one-on-one, personalized assistance throughout the entire legal process.
Company Description
Richard Schwartz & Associates, P.A. is the biggest Personal Injury firm in the state of Mississippi. We have four (4) offices: (main office) Jackson, MS, Hattiesburg, MS, Tupelo, MS, and Meridian, MS. \r\n\r\nWe strive for the best possible outcome for each case, offering open communication and one-on-one, personalized assistance throughout the entire legal process.