Job Description
Job DescriptionHousekeeping Attendants are responsible for the cleanliness of guest rooms, hallways, and public areas in the hotel.Responsibilities
- Maintain good personal appearance at all times; wear proper uniform and name tag as prescribed by the hotel.
- Demonstrates and promotes a strong commitment to providing the best possible experience for our guests.
- Cleans assigned guest rooms in accordance with company & brand standards to ensure the highest level of cleanliness. Also ensures public areas are clean.
- Stocks and maintains housekeeping carts and storage rooms.
- Reports maintenance issues to Housekeeping Supervisor/Maintenance/Front Desk immediately.
- Reports missing, damaged, or broken hotel property to supervisor or Front Desk immediately upon finding.
- Properly tags lost and found items and turns them in to management.
- Offers guest assistance when needed whenever possible.
- Greets guests when in visible contact and displays a friendly attitude with a smile under all circumstances.
- Cleans break room, guest laundry, vending and other areas as assigned.
- Complies with all safety and security policies in accordance with company standards.
- Individual may be cross-trained as Laundry Attendant/Houseman to provide assistance as needed.
- Embraces the utmost integrity and moral work ethic
- Upon finding guest belongings after check-out, delivers to Front Desk /Management to process as lost & found.
- Work as a team and possess a can do attitude.
- Additional duties from a supervisor/hotel manager will be assigned as necessary.