Job Description
Job Description
Robert Half is looking for a detail-oriented Medical Receptionist to join our clients team on a contract basis in Portland, Oregon. In this role, you would monitor phone calls and emails coming in for the Release of Information (ROI) team to process. The ideal candidate will have exceptional organizational skills, the ability to multi-task and jump from one task to the next and be comfortable working with technology.
Responsibilities:
• Organize and maintain patient medical records in accordance with healthcare standards and regulations.
• Process patient intake documentation with precision and efficiency.
• Provide excellent customer service to patients and healthcare staff regarding medical record inquiries.
• Utilize Epic EMR to accurately update and retrieve patient data.
• Perform administrative tasks, including scanning, filing, and data entry.
• Collaborate with healthcare professionals to ensure records are complete and up-to-date.
• Manage sensitive patient information with confidentiality and professionalism.
• Use Microsoft Office Suite to create and manage reports related to medical records.
• Monitor and address discrepancies in documentation to maintain data integrity.
• Minimum of 1 year of experience in medical records management or a related field.
• Proficiency in Epic EMR and other electronic medical record systems is a plus
• Strong customer service skills with the ability to handle patient inquiries professionally.
• Familiarity with healthcare administration practices and regulations.
• Competence in Microsoft Office Suite, including Word and Excel.
• Basic office skills, such as data entry and file organization.
• Ability to maintain confidentiality and manage sensitive information responsibly.