Job Description
Job DescriptionWe’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:
39000 - 47000 yearly
Responsibilities:
- Utilize scripts to handle difficult customer situations and bring them higher up, if necessary
- Make sure each customer’s complaint is addressed with care and precision to achieve full customer satisfaction
- Keep track of customer accounts and make updates with new account information as necessary
- Respond to customer inquiries, product and service questions, and customer complaints
- Work closely with the sales lead to stay up-to-date on service and product knowledge
Qualifications:
- Previous work in a customer-facing position
- Must possess exemplary interpersonal skills, communication skills, and active listening skills
- High school graduate, G.E.D. recipient, or equivalent
About Company
Our Mission at Homestead & Co is to provide superior client service. It's our job to help clients make good real estate decisions that support their lives.