Customer Service Representative

Job Description

Job DescriptionBenefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Opportunity for advancement

Company: Sewer Surgeon LLC
Location: Remote or Gladstone, MO Office
Position Type: Part-Time (Weekends Only)

We are seeking a reliable, professional Customer Service / Dispatcher to join our team on weekends. This position is ideal for someone who enjoys helping customers, can handle multiple tasks efficiently, and communicates clearly and courteously.
Needs to live in the Kansas City area.

Responsibilities:

• Answer incoming customer calls and messages promptly and professionally
  
  
• Schedule and dispatch service technicians to job sites
  
  
• Communicate clearly between customers, technicians, and office staff
  
  
• Maintain accurate records of calls, appointments, and work orders
  
  
• Provide excellent customer service and support
  
  

Requirements:

• Experience working from home and in customer service (required)
  
  
• Strong communication and organizational skills
  
  
• Ability to multitask in a fast-paced environment
  
  
• Dependable and self-motivated
  
  
• Access to a computer with high-speed internet
  
  
  • If you do not have these, you may work from our office
    
    

Schedule:

• Part-time, weekends only (Saturday and Sunday)
  
  

How to Apply:
Please send your resume and contact information to reapair@sewersurgeon.org

Work remote temporarily due to COVID-19.