Case Manager Intake Specialist
Job Description
Job Description
About the Role
We are seeking a highly motivated Intake Specialist/Case Manager to support a dynamic, fast-paced program with daily intake goals and continuous client engagement. This role has a strong intake emphasis, requiring efficiency, accuracy, and the ability to manage high client volume.
The ideal candidate is goal-oriented, organized, and experienced working with diverse populations, including individuals in housing and permanent supportive housing programs.
Key Responsibilities
• Conduct client intake interviews, orientations, eligibility screenings, and initial assessments with accuracy and urgency.
• Review applications, records, and documentation to determine service needs and appropriate referrals.
• Establish client schedules, routines, and individualized service plans while coordinating supportive resources (including transportation).
• Monitor client progress by verifying attendance, evaluating needs, addressing barriers, and advocating for essential services.
• Maintain detailed, accurate, and compliant case records, notes, logs, and progress documentation.
• Participate in interdisciplinary team meetings to communicate client updates, challenges, and recommendations.
• Support discharge planning and continuity of care efforts.
• Prepare reports, track data trends, and assist with grant-related or program documentation as needed.
Qualifications
• BS/BA degree in Social Work, Human Services or a related field.
• Experience in housing programs and/or permanent supportive housing strongly preferred
• Demonstrated experience in intake and case management with emphasis on high-volume client processing
• Strong organizational skills with the ability to meet daily performance goals
• Excellent communication, documentation, and problem-solving abilities
• Ability to thrive in a fast-paced, high-volume environment
• Compassionate, professional, and committed to client success
Company DescriptionIn an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.
Company Description
In an era of constant workforce changes, Mb Staffing Services offers something you can count on: The perfect fit! We continue this with a seamless transition. We listen intently. We think strategically. And we act methodically. We respond with speed and an eye to the future! We are a precision placement, results-oriented firm serving a full spectrum of industries and staffing needs.