Job Description
Title: Field Care Manager, Behavioural Health
Location: This position will be based from a home office and will travel 15-20% of the time, to an assigned area in Wayne or Macomb County within Michigan, to conduct in home visits with Medicare/Medicaid members. (Must reside in Michigan with the ability to drive to Wayne or Macomb Counties)
Duration: 3 months of contract
About the Company:
Since its founding in 1996, CTC has grown into a trusted global partner in AI & ML, Enterprise Applications, Digital Services, Managed Services, and Business Services. With headquarters in Detroit, Michigan, CTC has a team of over 2,000 experts worldwide. We empower more than 100 organizations to tackle complex challenges and transform them into sustainable competitive strengths--driving innovation, efficiency, and growth every step of the way. Our strengths have always been Commitment to Customer, Commitment to Colleagues, and Commitment to Community (CTC).
Job Responsibilities:
- The Social Worker Field Care Manager will be responsible for managing a case load and completing assessments with members in their home or community-based setting, as well as telephonically.
- Provides clinical support and guidance, collaborates with ICT participants to support members with medical complexity.
- Help develop and coordinate care plans ensuring that patients receive appropriate services to manage their health needs effectively. Addressing barriers to health care and advocating for optimal member outcomes.
- Will review, assess, and complete medical attestations and clinical oversights.
- Ensures members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being by assessing their care needs.
- Develops and modify Individual Care Plan and involve applicable members of the care team in care planning (Informal caregiver, coach, PCP, etc.).
- Focuses on supporting members and/or caregivers utilizing an interdisciplinary approach in accessing social, housing, educational and other services, regardless of funding sources to meet their needs.
- Primary point of contact for the Interdisciplinary Care Team (ICT) and shall be responsible for coordinating with the member, ICT participants, and outside resources to ensure the member’s needs are met.
Required Qualifications:
- Licensed Bachelor's prepared Social Worker or continuous active limited social worker license with intent to obtain full licensure.
- Minimum of 2 years of post-degree clinical experience in behavioural health setting
- Michigan State licensure in field of study
- Ability to travel to region-based facilities and homes for face-to-face assessments
- Experience working with the adult population, disease management.
- Knowledge of community health and social service agencies and additional community resources
- Exceptional communication and interpersonal skills with the ability to quickly build rapport
- Ability to work with minimal supervision within the role and scope
- Ability to use a variety of electronic information applications/software programs including electronic medical records
- Excellent keyboard and web navigation skills
- Intermediate to Advanced computer skills and experience with Microsoft Word, Outlook, and Excel
- This role is part of client's Driver safety program and therefore requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100/300/100 limits
Preferred Qualifications:
- Licensed Master's prepared Social Worker (LMSW/LCSW)
- Experience with in-home assessment and care coordination
- Experience with health promotion, coaching and wellness
- Experience with Medicaid Long Term Care
- Previous managed care experience