Lead Epic Clinical and Population Health Analyst
Job Description
Job Description
The Lead Epic Clinical and Population Health Analyst serves as the primary support contact for the Ambulatory (Clinical) and Population Health applications. This role performs and coordinates complex analysis, design, development, testing, and support services for assigned applications. The Analyst is responsible for—and oversees—the day-to-day tracking of issues and inquiries related to application operations. This is a full-time position that requires flexibility in work hours, including potential schedule changes to support upgrades and participation in on-call coverage.
REQUIREMENTS
- Bachelor’s Degree in Computer Science, Information Systems, Business Computer Systems, or other related field.
- Two (2) to three (3) years of experience in system analysis and design, and support of clinical applications (e.g., Epic Cadence, Epic Cupid, Epic Healthy Planet, or other healthcare systems)
- Management of projects 400+ hours
- Strong knowledge of Epic Cadence and demonstrated ability to support clinical workflows within scheduling and/or patient care systems
- Excellent oral and written communication skills with the ability to translate technical details for clinical users
- Strong analytical, organizational, technical, and troubleshooting skills
- Ability to analyze data, problem‐solve, and clearly communicate solutions
- Ability to understand customer/clinical requirements and their impact on technical solutions
- Ability to work in a complex multi‐communication‐channel environment
- Ability to work independently and as a team member across multiple teams
- Ability to develop, document, and ensure adherence to technical standards
- Ability to independently research and perform analysis to resolve complex issues
- Must be self-motivated, detail-oriented, and able to manage one’s own work independently in a fast–paced environment with changing priorities.
- Must be able to maintain professionalism and react to customers appropriately while exhibiting the highest level of customer service
- Skill at tracking tasks, defining next steps, identifying owners, and holding people accountable
- Ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces
- Proficient in the use of Microsoft Office Applications (Excel, Word, PowerPoint, etc.)
- Strong knowledge of Cadence Epic Application
- Requires knowledge of the client area's function and systems, technology alternatives, and the ability to work effectively with the client and IT management and staff.
Company DescriptionThe Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.
Company Description
The Brooklyn Hospital Center provides access to quality health care. TBHC is committed to service excellence and superior patient experience.