Job Description
Job Description
Byrider - 44 N. Rolling Meadows Drive - Fond du Lac, WI 54935
Customer Service/Collections Specialist (Consumer Finance)
Do you have a background in management, sales, customer service, customer retention, call center, collections, or a related field? Would you enjoy earning a great income while helping customers with an industry-leading credit program?
Growing national automotive consumer finance company! Customer Service/Collections Specialist career opportunity!
Rewards for Customer Service/Collections Specialist:
- Annual compensation: $50,000.00 - $70,000.00
- $18.00 -$22.00 hour + monthly bonus up to $2,000.00
- Great benefits & paid time off
- Career growth to Manager or Specialist
- Industry-best customer program
- 36 years in business
- Growing national company
Responsibilities for Customer Service/Collections Specialist:
- Collections, customer service, customer retention
- Assist with lending/credit origination
- Help ensure branch compliance
- Demonstrate a high level of customer service
- Work with consumer finance software
- Attend ongoing training classes
Hours for Customer Service/Collections Specialist:
- Full-time (40 hours)
- 100% onsite
- No Sundays
- Work most Saturdays (shorter day) with a weekday off
- Location hours: Monday - Friday 9-7, Sat 9-4
- Shifts will vary
- Overtime as needed with OT pay
Requirements for Customer Service/Collections Specialist:
- 2+ years of collections, customer retention, management, call center, team leader/senior customer service rep, sales, or related experience
- Good communication, computer & customer service skills
- Able to work the hours listed & 100% onsite
- Able to pass a background check
Keywords: Collections, Customer Retention, Customer Service, Call Center, Collections Account Management, Debt Collector, Collections Specialist