Beverage Station Field Sales & Delivery Representative
Job Description
Job DescriptionBeverage Station Field Sales & Delivery Representative
Join a team that keeps workplaces running. In this field-based role, you’ll deliver and sell coffee, tea, and related products, service beverage stations to company standards, and provide route relief when needed—all while creating loyal customers.
Workday Basics
- Schedule: Monday–Friday, 7:00 a.m.–4:00 p.m. (overtime as needed)
- Driving Requirements: Valid driver’s license and a successful DOT physical
- Clean, strong driving record
Your Impact
- Deliver, stock, rotate, and merchandise beverage station products at each stop.
- Clean equipment, verify functionality, and perform at least one daily CQC (Cup Quality Check).
- Escalate service or account concerns to the ASM (Area Sales Manager) quickly and professionally.
- Service every account on the daily route schedule; ensure on-time delivery and station readiness.
- Own on-route administration: invoices, inventory control, and collections.
- Drive Revenue per Stop by filling distribution voids, executing seasonal/LTO promotions, applying pricing actions, and maintaining station standards.
- Surface inefficiencies, dissatisfaction, or growth opportunities to the ASM during route relief.
- Assist with inventory cycle counts, warehouse tasks, and customer-related projects as assigned.
- Learn brewing systems and perform basic adjustments or light repairs.
- Consistently use the Farmer Brothers customer call process (The Farmer Brothers Way to Sell); make opportunistic sales calls when time allows.
- Support other warehouse, A/R collections, and customer service tasks as needed.
What You Bring
- High school diploma or equivalent
- Route delivery experience (preferred)
- Customer service background (preferred)
- Foodservice experience (desired)
- Mechanical aptitude with company tools, hardware, and software
- Strong communicator and active listener who assesses needs effectively
- Proactive, independent worker with sound judgment and strong decision-making
- Relationship-builder who identifies issues and opportunities quickly
Pay Transparency & Benefits
We are committed to pay transparency and competitive rewards. Compensation for this role varies with experience and qualifications.
We adjust base pay by location to reflect cost-of-living differences. Employees in higher-cost markets may receive a geographic premium informed by local data and economic trends.
If applicable, we’ll discuss your specific salary during the hiring process based on your work location.
- Comprehensive benefits package may include health insurance, retirement plans, and paid time off.
- Our PTO program provides at least the total hours and pay required by applicable state or local laws where we operate.
- Questions about our compensation practices, including location-based pay? Contact Farmer Brothers HR.
Our Commitment
Equal Opportunity Employer / Veterans / Disabled