Job Description
Job DescriptionCompany Description
Park 6 Logistics is a forward-thinking logistics company committed to delivering efficiency, precision, and innovation across our operations. We believe that strong strategy and clear communication are essential to sustainable growth. Our team thrives in a collaborative, results-driven environment where ideas are valued and execution matters.
Job Description
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our Phoenix team. In this role, you will serve as a key point of contact for clients, ensuring timely communication, accurate information, and exceptional service. This position is ideal for someone who thrives in a fast-paced environment and takes pride in delivering solutions with clarity and professionalism.
Responsibilities
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Serve as the primary contact for customer inquiries via phone, email, and internal systems
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Provide accurate information regarding shipments, orders, and service updates
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Resolve customer concerns efficiently while maintaining a high standard of service
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Coordinate with internal teams to ensure smooth operational workflows
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Document interactions and maintain organized, up-to-date records
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Identify opportunities to improve customer experience and service processes
Qualifications
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Strong communication skills, both written and verbal
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High attention to detail and strong organizational abilities
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Ability to manage multiple tasks and priorities effectively
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Professional demeanor with a customer-focused mindset
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Proficiency with basic computer systems and office software
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Ability to work independently and collaboratively within a team
Additional Information
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Competitive salary ranging from $51,000 to $55,000 per year
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Growth opportunities within a stable and expanding organization
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Skill development through hands-on experience and team collaboration
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Supportive and professional work environment
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Full-time position with long-term career potential