Job Description
Job Description
We are seeking a detail-oriented and reliable Order Processing & Office Assistant for an on-site, desk-based position (not remote) to support our daily office operations.
Key Responsibilities:
- Process manual customer orders with accuracy and attention to detail.
- Create shipping labels using FedEx and UPS platforms.
- Input and maintain customer and order data in Excel spreadsheets.
- Answer incoming phone calls, with a focus on processing replacement part orders and providing excellent customer service.
- Perform other general office tasks as assigned (e.g., filing, scanning, data entry).
- No lifting is required; all duties are performed at a desk.
Requirements:
- Proficiency with Excel and experience entering information into spreadsheets.
- Prior office experience preferred, especially in order processing or administrative support.
- Strong communication and organizational skills.
- Comfortable working in a fast-paced, on-site environment.
- Must be able to work exclusively in-office; remote work is not available for this position.
If you are organized, customer-focused, and enjoy supporting office operations, we encourage you to apply.
Contact us today to learn more about this opportunity.
• Proven experience with multi-line phone systems and managing calls effectively.
• Strong back-office support skills with the ability to handle administrative tasks.
• Excellent customer service abilities to address inquiries and resolve issues.
• Proficiency in order entry processes with high attention to detail.
• Advanced knowledge of Microsoft Excel for data processing and spreadsheet management.
• Familiarity with data processing techniques and accuracy in handling information.
• Ability to work on-site, as remote work is not available for this position.