Job Description
Job title: Virtual Care Coordinator
Job location: New York, NY 10017
Shift: 7AM-3PM
Pay: $20 - $28/hr
Length: 3 months, Possible extension
Duties:
- Support virtual patient care and remote monitoring
- Monitor patient safety, behavior, and clinical status
- Coordinate telehealth visits and ensure timely execution
- Triage and assign virtual monitoring cases
- Collaborate with clinical teams and leadership
- Track telehealth quality metrics and performance data
- Document patient observations and escalations
- Provide telehealth training and workflow support
- Serve as liaison with IT, vendors, and providers
- Ensure HIPAA and patient privacy compliance
Skills:
- Telehealth & remote monitoring expertise
- Strong patient care background (3+ years)
- Excellent communication and collaboration
- EMR & multiple technology platforms
- Real-time troubleshooting (“White Glove” support)
- Quality assurance and data analysis
- Clinical observation and early warning signs
- Problem-solving and prioritization
- Attention to safety and compliance
- Flexibility in fast-paced virtual care settings
Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts.