Accounts Receivable & Collections Specialist

Job Description

Job DescriptionDescription:

We’re a busy group of women’s health clinics that believe great care doesn’t stop in the exam room—it extends to clear communication, respectful billing, and making sure our patients understand their financial responsibilities (without the stress). That’s where you come in. We’re looking for an Accounts Receivable & Collections Specialist who can balance firmness with empathy. You’ll manage patient accounts, follow up on outstanding balances, and help keep our revenue cycle running smoothly—while remembering that every account represents a real person.

About the Role:

This is a full-time opportunity working remote with a requirement to live in the State of Oregon. The position has an expectation of 40hrs per week, and we are proud to offer a great benefits package. Our Accounts Receivable & Collections Specialist recruiting pay range is $19.59 – $23.61.

What will you do:

• Review and take corrective action on denied and underpaid claims to collect revenue due from insurance carriers in a timely manner.
• Initiates claim appeals and follow through to resolution ensuring the collection of monies due from all insurance sources.
• Review and process patient statements.
• Review and process mail returns.
• Review and process accounts for collection activity.
• Process financial assistance applications.
• Review and process patient refunds.

Requirements:

What do you need to bring to the role:

• Education/Experience: Two years’ experience in medical business office environment preferred and a high school diploma or GED required.

Competencies that matter to us:

Business Effectiveness: Exceptional attention to detail and a robust level of problem-solving capabilities and decision quality.

Personal Effectiveness: Strong personal work habits with a high level of accountability and self-management skills that enable desired outcomes. Easily able to adapt and maintain composure, effective at time priority and management, and able to respond to feedback constructively.

Interpersonal Effectiveness: Strong communication skills, a teamwork mindset, and well-developed interpersonal capabilities that enable successful interactions with others. Engages well with the team/patients through respectful and inclusive conduct.

About Women’s Care:

Women’s Care was founded in 1988 and is Lane County’s oldest independent physician group specializing in women’s health. We have six clinic locations within Lane County and hold ourselves to the highest possible standard of care delivery through compassion, respect, and professionalism. Women’s Care takes care of all patients, from adolescence to menopause, and is one of the area’s strongest advocates for women’s health.

Women’s Care is an equal opportunity employer.