HR Manager for Training and Performance
Job Description
Use your talent to move Georgia Forward!
The Georgia Department of Community Health (DCH) is one of Georgia's 84 state agencies that serves the state's growing population of over 10 million people. DCH serves one in every four citizens of Georgia by assuring affordable and safe access to healthcare in every county.
When you join DCH, you are working to promote a healthy Georgia by implementing solutions and
driving innovation. We are a hybrid government agency that believes in effective communication, a commitment to customer service, working as a team, and being accountable for our individual and collective success.
The HR Manager for Training & Performance is an integral part of the Office of Human Resources & Support Services leadership team. They have the primary responsibility of the oversight for the offices Talent Development and Performance Management platforms.
This leader will utilize the existing framework of programs to develop, enhance and execute talent
development and performance improvement strategies throughout the enterprise.
Under the direction of the Director of Human Resources, the HR Manager for Training &
Performance will also practice hands on leadership, in executing and managing strategies,
procedures, and programs that align with business goals and organizational objectives.
Employee Training
• Assessing and identifying professional development needs organization-wide and leading the identification and/or development of professional development curriculum, in alignment with our organization-wide professional development strategies and policies.
• Manages a Training & Development Specialist that supports LMS Administration, Instructional
Design Projects, and Learning opportunities for the agency at large.
• Recommend benchmarks for measuring performance of employee training and professional
development activities.
• Drive organization wide implementation of programs, projects, and initiatives to support the
• Organize and perform staff trainings on HR related topics, in alignment with our
organization-wide professional development strategies and policies.
• Serve as a leader within the HR department by creating and fostering critical relationships
with both internal and external stakeholders.
• Create an environment where HR professionals are seen as trusted advisors to employees and
management.
Performance Management
• Oversee the agency’s ePerformance Management process to include training managers on staff on successful systems engagement to support a positive employee experience.
• Maintains working knowledge of performance related policies and procedures to support and
promote successful performance appraisal efforts throughout the agency.
• Manage a Business Support Analyst who manages the agency’s ePerformance in accordance with State of Georgia requirements.
• Formulate recognition and rewards strategies that encompass short-term and long-term
objectives, aligning them with the company's mission and values.
• Collaborates to organize the implementation, execution, and ongoing management of employee engagement programs, ensuring timely delivery and measurable impact.
• Regularly analyze and evaluate employee engagement data, survey results, and feedback to
measure the effectiveness of programs. Use these insights to make data-driven improvements.
• Ensure that all programs are compliant with federal and state employment law.
• Use a customer service mindset to be the point of contact for employees seeking assistance
with engagement programs and initiatives.
Knowledge, Skills, & Abilities
• Experience advising on talent management activities for all levels in an organization with a
strong understanding of talent and organizational development, best practices, and market trends.
• Demonstrated knowledge of curriculum development, instructional-systems design methodologies, adult learning theory and application and eLearning concepts.
• Knowledge of Employee Performance best practices to include and understanding of employee
recognition strategies.
• Exceptional presentation, facilitation, and communication skills.
• Exemplary interpersonal skills, with professionalism and integrity to develop, maintain, and
promote strong internal and external relationships.
• Excellent organizational development and problem-solving skills.
• Demonstrated ability with software applications, including Microsoft Office applications
(specifically SharePoint, OneDrive, and Teams).
• Attention to detail and discretion is required and strong communication skills, sound judgment, and a sense of urgency.
• Strong project management and leadership skills; ability to prioritize tasks, efficiently manage time, and execute projects effectively with limited supervision and according to established deadlines; ability to plan, coordinate, and prioritize assignments while keeping appropriate personnel apprised of status regularly.
• Ability to get along and work effectively with others.
• Ability to build and maintain collaborative working relationships with diverse staff and internal customer base.
• Excellent verbal and written communication skills; ability to effectively present information in a collegial manner to diverse groups of employees at all levels of the organization, including management and executives.
• Excellent judgment and initiative in selecting the most effective solutions; ability to apply
principles of logical thinking to a wide range of intellectual and practical problems.
• Business-oriented approach to problem-solving.
• Detail-oriented and resourceful with excellent follow-through skills.
Attributes for Success
• Passionate about employee development and well-being.
• A self-starter and quick learner who is highly motivated and outcome-oriented, always seeking
innovative approaches to project execution.
• A commitment to continuous improvement and professional development.
• A strategic and creative thinker who can problem-solve, working within and across teams to swiftly respond to needs identified across the California Community Colleges.
• Practices ownership, takes accountability, and has the ability to manage own work, prioritize
tasks, and deliver quality products on time with limited supervision.
• Ability to work on a fast-paced team and build and maintain collaborative working
relationships with internal and external stakeholders. Knowledge of, or willingness to learn about,
State of Georgia Government.
Minimum Qualifications
High school diploma/GED and one (1) year of management experience in area of assignment; or six (6) years of experience required in area of assignment which includes one (1) year in a lead worker, team leader, or supervisory role.
Preferred Qualifications
• Master’s degree in a field related to Human Resources, Education, Organizational Development, Instructional Design, or Industrial/Organizational Psychology.
• Proven experience in designing and implementing employee development programs.
• Experience creating and implementing projects from start to finish, coordinating with multiple stakeholders.
• Ability to think innovatively and creatively; to ideate, iterate and try new things, and change course, if necessary, to achieve desired results.
• A proven ability to thrive in a fast-paced environment with multiple assignments, deadlines
and changing priorities.
• Adept at using and experimenting with communication technologies and has experience
maximizing digital content in various forms across a variety of communication channels.
• A deep understanding of HR best practices, trends, and employment laws.
• Strong project management skills with ability to manage multiple initiatives simultaneously.
• Strong analytical and problem-solving skills.
• Strong relationship building and networking skills.
• Well organized and trustworthy with a high level of discretion.
• Experience with Cornerstone LMS, Articulate Storyline, & Vyond systems a plus.
• Knowledge of email marketing and graphic design software and applications (i.e. Constant
Contact, Canva).
How you’ll grow!
The DCH Office of Human Resources Talent Development & Engagement Team is a dynamic and innovative training team whose mission is to connect, engage, and develop adult learners in the hybrid workplace. The team has been in receipt of a Brandon Hall Award for Learning Strategy and Atlanta Business Chronical Award for Best Development and Talent Management Strategy. Come join us as we gear up for our sixth annual celebration of National Employee Learning week in December!
Your efforts will support the development of employees who drive important processes, projects, and programs that contribute to the overall health and progress of this state.
DCH is committed to employing a diverse workforce. You will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender
expression, veteran status, or disability. You also have the right to be free from discrimination for medical needs arising from pregnancy, childbirth, or related medical conditions.
Connect with us!
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