Job Description
Job Description
Office Assistant
We are currently searching to hire an exceptional part-time Office Assistant at our Thomas Jefferson Crossings store in Forest, VA. This individual must be extremely organized, proficient in Microsoft Office products and possess a high level of customer service skills.
We offer favorable retail hours Monday-Saturday and closed on Sundays.
Primary Duties and Responsibilities
- Assist in supporting the sales activities by performing all needed functions on POS system, such as ringing various sales, layaways, and special orders.
- Generate and maintain client records and files, special order, and layaway files.
- Process in-coming and outgoing transfers according to corporate policy and procedures to ensure Inventory control.
- Prepare packages and paperwork for outgoing mail or shipment.
- Accept and process product for repair. Communicate estimates to customer, follow up on completion and ship dates, notify customer of repair completion.
- Respond to customer inquiries both in person and over the phone.
- Utilize company ERP software to research transactions.
- All other duties as assigned.
About Fink's Jewelers
In 1930, Nathan Fink founded Fink's Jewelers. Today, our company is owned and operated by the third and fourth generation of the founding family, with customer service remaining the cornerstone of our philosophy. As one of America's "Top 50" jewelers, we stand strong behind our traditions and value our wonderful staff members. Come join our well-established team as we continue our mission to be the first-choice jeweler in every community we serve!