Job Description
Job DescriptionOutreach Specialist - Elder Care Focus
Switchboard Hiring is looking for an Outreach Specialist on behalf of our client, a mission-driven healthcare startup. This is your chance to make a direct impact on families facing one of life's most challenging journeys.
Switchboard is a recruiting agency that works with multiple companies on their hiring efforts. Jobs are posted confidentially; client name and company details will be given to qualified candidates during their first interview.
Job Details
-
Location: Remote (US-based only)
-
Hours: Full-time and Part-time schedules available
-
Compensation: $20-22 per hour + performance bonus
-
Benefits: Full health/dental/vision coverage, flexible PTO, professional development budget, equity participation
-
Sponsorship: This role is open to those within the US with legal authorization to work. Sponsorship not available.
About This Role
As the Outreach Specialist you will:
-
Make outbound calls to connect with caregivers and families (we provide the call list)
-
Guide eligible caregivers through enrollment in free support program
-
Listen with empathy and identify each family's unique needs
-
Track outreach efforts and maintain accurate records in our CRM
-
Collaborate with our coaching team to ensure seamless handoff after enrollment
Who We Are Looking For
-
Experience in healthcare, caregiving, or family support roles
-
Personal connection to Alzheimer's or dementia care
-
Previous experience making outbound calls and building rapport over the phone
-
Natural empathy combined with professional communication skills
Interview Process
-
Application - think of this as your first interview!
-
Personality Assessment
-
Hiring Manager Interview