Job Description
Job Description
Workschedule Comments: Mon-Friday, Generally 7am to 4pm
Position Overview: Plans the daily/weekly work schedule of drivers to maximize freight coverage in a timely and cost-efficient manner. Communicate and distribute appointment dates/time to drivers; owner operators and/or fleet. Communicate and coordinate between all IMC locations to maximize drivers’ time. Assist drivers with any equipment issues, detention time, rail billing, and any additional requests made of driver.
Essential Duties:
- Must exercise discretion and use independent judgement when relating customer requests, appointment times and assigning orders to specific drivers daily to run road, local or city. Maintain A to B dispatching
- Manage drivers to get paperwork scanned and turned in, in a timely manner
- Handle driver service failures up to and including the authority to issue verbal and/or written discipline. Additionally, contact Manager/Cargo Specialist regarding the failure. Apply THC if needed.
- Apply any additional charges including and notify customer service of changes
- Track/Maintain yard report, MDR, Driver Pay Exception, and Divisional Pool
- Actively participate in driver recruiting and retention
- Request rail billing
- Processes ATP’s and Non-Productive pay. Review preliminary payroll
Desired Skills/Knowledge:
- Data entry skills; Good communication and organizational skills
- Dispatching and intermodal experience preferred, not required; willing to training
- DOT Regulations; Hazardous Materials
- Computer literate; Proficiency with Microsoft Office Software
- Ability to multi-task
- Knowledge of trucking industry
- Problem solving and conflict resolution