Job Description
Job Description
Medical office is is seeking energized and friendly individual to represent the practice and attend to the daily functions of the Front Desk Reception. The candidate for this position must exhibit good will and ensure that all patients receive 5 star personalized experiences. When you join our team, you'll enjoy the personal fulfillment that comes with making a difference in someone's life every day.
Duties Include: - Greet patients and visitors in a professional and friendly manner
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Schedule appointments and manage the appointment calendar
- Verify patient insurance information and collect co-payments
- Maintain patient records and update information as necessary
- Assist with patient check-in and check-out process
- Coordinate with medical staff to ensure smooth patient flow - Handle any necessary paperwork or documentation
-Collection of co pays, outstanding balances, collections and daily reconciliation of funds collected
Requirements:
- Previous experience as a medical receptionist or in a similar role preferred
- Knowledge of medical terminology and procedures
-Typing and Computer skills
- Excellent communication and interpersonal skills
- Proficient in using phone systems and other office equipment
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Familiarity with electronic medical records (EMR) systems is a plus
-Work well as a member of a team, and able to follow detailed instructions carefully
- Organized, punctual, and professional
Education:
High school or equivalent (Preferred)
Experience:
Customer service: 1 year (preferred)
Medical office: 1 year (preferred)
Computer skills: 1 year (preferred)
This is an exciting opportunity for an individual who is passionate about providing excellent customer service in a healthcare setting. If you have the required skills and qualifications, we would love to hear from you. Apply today to join our team as a Medical Receptionist!