Job Description
Program Manager (Key Personnel) — IT DOSS (FLETC)
Worksite: FLETC HQ (Glynco, GA) and TDYs as needed to Artesia, NM; Charleston, SC; Cheltenham, MD
Schedule: Mon–Fri, roughly 7:00 a.m.–5:00 p.m. (occasional off-hours by approval)
Suitability: Public Trust / FLETC onboarding compliance
Pay Rate (Unburdened): $80.00 - $85.58/hour
Role Summary
Lead the IT DOSS program across multiple workstreams. Drive performance against SLAs, manage risk/issue/change, oversee budget/schedule/quality, and coordinate stakeholders and reporting.
Responsibilities
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Provide overall program governance and day-to-day leadership across IT operations and modernization efforts.
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Develop and manage risk and opportunity documentation; apply technical and technical-management processes.
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Oversee performance-based service agreements (PBSA), cost controls, and schedule adherence.
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Lead planning, status, and deliverable reviews; ensure audit-ready documentation.
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Coordinate transition activities, reporting cadence, and customer communications.
Minimum Qualifications (Government-defined)
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Education: Minimum four-year degree with a major in engineering, system management, business administration, and/or related field.
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Experience: At least seven (7) years of IT program or project management experience, including:
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Developing risk and opportunity management documents
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Developing/applying technical and technical management processes
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Managing performance-based service agreements (PBSA)
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Developing/managing project budgets
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Writing business cases
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Strategic planning
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Required Certifications
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None explicitly required by the Government for this position.
Core Skill Sets
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Program/portfolio leadership in complex IT environments
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Risk, issue, and change control; schedule and financial management
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PBSA oversight and vendor/stakeholder coordination
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Executive communication, reporting, and briefing development
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Strategic planning and business case development
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Process development and continuous improvement