Job Description
Receptionist
Position Summary
A growing company in Charlotte, NC, is seeking a professional Receptionist to join their team. As the first point of contact for our patients, you will play a critical role in ensuring a seamless, welcoming, and efficient experience. The ideal candidate is a multitasker who thrives in a fast-paced clinical environment and maintains a high level of empathy and professionalism.
Primary Responsibilities
- Act as the primary point of contact for all visitors, ensuring a professional welcome and managing the guest check-in process.
- Manage a multi-line phone system, directing inquiries to the appropriate departments and handling professional correspondence via email.
- Maintain the professional appearance of the lobby, conference rooms, and common areas; manage office supply inventory and vendor deliveries.
- Assist with the coordination of onsite meetings, including calendar management, catering orders, and basic troubleshooting of conference room technology.
- Support various departments with data entry, document preparation, mail distribution (incoming/outgoing), and digital filing.
Compensation & Schedule
- Pay Range: $18.00 – $22.00 per hour, commensurate with experience.
- Employment Type: Contract
- Schedule: Monday – Friday, standard business hours (e.g., 8:00 AM – 5:00 PM).
- Location: Strictly Onsite – Charlotte, NC.
Benefits
- Health & Wellness: Comprehensive Medical, Dental, and Vision insurance.
- Retirement: 401(k)
Required Qualifications
- Education: High School Diploma or equivalent required; Associate’s degree preferred.
- Experience: Minimum of 1–2 years of preferred experience in a medical office, clinic, or hospital setting.
- Technical Skills: Proficiency with EMR software and Microsoft Office (Word and Outlook).
- Core Competencies:
- Strong understanding of HIPAA and patient privacy laws.
- Exceptional verbal and written communication skills.
- Ability to remain calm and organized under pressure in a high-volume environment.
- Reliable attendance and a professional appearance.