Healthcare Practice Manager

Job Description

Job DescriptionWe're Hiring: Healthcare Practice Manager

We are seeking a motivated and skilled Healthcare Practice Manager to oversee the daily operations of our primary care clinic. As a key leader, you’ll ensure streamlined workflows, outstanding patient care, and top-level staff performance. This role is critical in creating a positive, efficient, and welcoming environment for both patients and team members.

Key Responsibilities
Staff Leadership & Development

• Recruit, train, and retain top clinical and administrative talent.
  

• Conduct performance reviews and implement development plans.
  

• Foster a culture of collaboration, continuous improvement, and excellence.
  

Operational Excellence

• Manage daily clinic operations, ensuring efficiency and timely patient care.
  

• Oversee staff scheduling and attendance for optimal coverage.
  

• Ensure compliance with healthcare regulations, standards, and policies.
  

Patient Experience

• Address patient concerns with professionalism and urgency.
  

• Advocate for patient needs and ensure a high standard of care.
  

Facility & Resource Management

• Maintain inventory and ensure medical equipment is in working condition.
  

• Ensure the clinic environment is clean, safe, and patient-friendly.
  

Financial Oversight

• Monitor clinic financial operations including intake, banking, and cost control.
  

• Analyze operational performance and identify opportunities for improvement.
  

• Drive accountability for meeting financial and operational goals.
  

Growth & Business Development

• Support growth initiatives through capacity planning and schedule optimization.
  

• Build strong relationships with vendors and external partners.
  

Compliance & Safety

• Uphold healthcare laws, regulations, and safety protocols.
  

• Maintain a safe, compliant, and effective work environment.
  

RequirementsRequired Qualifications

Education & Credentials

• Bachelor’s degree in Healthcare Administration, Business Management, Nursing, or related field (required).
  

• Master’s degree preferred.
  

• Strong knowledge of healthcare regulations, compliance, and safety standards.
  

Experience

• 3–5+ years of progressive leadership in healthcare, clinical operations, or medical practice management.
  

• Proven track record in staff management—recruiting, training, performance evaluation, and retention.
  

• Experience in clinic operations, patient flow, and scheduling oversight.
  

• Financial management skills including budgeting, revenue tracking, and cost control.
  

• Demonstrated success in driving operational improvements and growth.
  

Skills & Competencies

• Strong leadership and team development abilities.
  

• Excellent decision-making, problem-solving, and organizational skills.
  

• Ability to address patient concerns with empathy and professionalism.
  

• Proficiency in healthcare software (Athena strongly preferred) and Microsoft Office Suite.
  

• Effective communication and interpersonal skills with staff, patients, and vendors.
  

Personal Attributes

• Results-oriented with a focus on patient satisfaction and operational excellence.
  

• Adaptable and resilient in a fast-paced environment.
  

• High ethical standards and commitment to compliance and safety.
  

BenefitsWhat We Offer?

• Competitive Salary: Recognizing your expertise and leadership.
  

• Comprehensive Benefits: Health, dental, vision, 401K, and more.
  

• Growth Opportunities: Leadership pathways and advancement potential as the organization expands.
  

• Professional Development: Training, certifications, and ongoing learning support.
  

• Collaborative Culture: Be part of a team that values innovation, accountability, and exceptional patient care.