Customer Service Representative - Leasing Support

Job Description

Job Description

Summary
We are seeking dependable and professional customer service representatives to support leasing offices throughout the Chicago area. This role is ideal for candidates with strong customer facing experience who can assist with resident inquiries, scheduling tours, maintaining records, and helping leasing teams operate smoothly. Immediate start is available for qualified candidates.

Responsibilities
• Respond to resident and prospect inquiries by phone, email, or chat
• Schedule tours and assist leasing agents with daily tasks
• Maintain accurate records of communication and leasing activity
• Support office operations to ensure a smooth and professional experience
• Learn property management systems and tools as needed

Requirements
• Minimum 3 years of customer service experience
• Strong written and verbal communication
• Reliable, organized, and comfortable managing multiple tasks
• Able to learn new systems quickly
• Familiarity with Chicago area neighborhoods is a plus

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